Band 3 Team Secretary

·Monitoring waiting lists ensuring that timescales for initial assessments are met and any potential breeches are brought to the attention of the Team Leader.

·Manage partial booking system ensuring that New Appointment responses occur within designated timeframes and that non responders are brought to the attention of the Team Leader for his/her review.

·Contribute to the planning and organisation of Training Courses and Events being delivered by the Team.

·To collate and/or retrieve statistical data e.g. Home Care Validations and Carers Assessment Returns as required by the Team Leader and contribute to the analysis of data and support the development of draft baseline, interim and final evaluation reports as required.

·Type reports, memos, letters, forms etc. to a high standard, as required from manuscript, audio and notes using a word processing system.

·In addition as a member of a secretarial/clerical team, the post-holder will be required to provide clerical support to other members of staff within the department.

·Prioritising and carrying out word-processing duties to a high standard.

·Arrange and provide administrative support at meetings including minute taking and issuing of relevant documentation (at base or other locations as required).

·Open, sort and distribute all mail to the department.

·Take appropriate action in relation to mail, telephone and other enquiries ensuring effective messaging and 'bring forward' systems are in place and necessary follow up action is taken.

·Liaise with outside agencies and other disciplines, dealing with enquiries as appropriate.

·Input and retrieve appropriate information from computerised system.

·Manage email account which will include the sending and retrieval of emails.

·Maintain and update manual records as required, e.g. client and operational filing, absence rates, salaries and mileage.

·Routine filing and maintaining an efficient filing system.

·Telephone duties-dealing with departmental queries which will include taking and passing on clear and concise messages and obtaining and passing on information.

·Maintain petty cash within the team if required.

·Cash handling including petty cash and lodgements to the bank.

·Collecting and collating statistical information as required in line with Team leaders requirements.

·Develop, maintain and update spreadsheets and databases using the Microsoft Office suite.

·Participate in training appropriate to the duties of the post.

·Maintaining staff relationships and morale.

·Participating as required in assessment and training of staff.

·Provide administrative cover as required during the absence of other staff or during periods of excess workload.

·Maintain confidentiality within and without the workplace at all times.

·Through his/her own actions ensure adherence to the Principles of Equality and Human Rights legislation.

·Use Trust and Departmental technology in line with the \trust's Information Management and Technology Strategy.

·Undertake any other duties as assigned by Manager to ensure the needs of the department are met.