Technician - Digital Services

Technician - Digital Services

Location: Belfast
Hours: Full-time, 37 hours per week
Pay Rate: £15.82 per hour

About the Role

We're looking for a reliable and detail-focused Technician to join our Digital Services team. Supporting the Senior Technician, you'll play a key role in delivering high-quality operational and technical services across the organisation.

This is a hands-on role involving IT operations, stock control, and equipment management, with opportunities to develop your technical skills across a range of systems and technologies. Please note: this role involves shift work, including non-standard hours.

Key Duties & Responsibilities

You'll work across one or both of the following areas:

Operations

• Run and monitor IT systems across multiple platforms
• Carry out back-up and recovery tasks
• Identify and resolve system errors and faults
• Support hardware and software operations
• Maintain accurate logs and documentation
• Assist with out-of-hours support when required
• Help diagnose equipment faults and liaise with suppliers
• Support colleagues through on-the-job training

Stores

• Manage and maintain stock control systems
• Receive, check, and organise deliveries
• Control and distribute stock securely
• Carry out stock checks and maintain records
• Ensure storage areas are safe, clean, and organised
• Dispose of equipment in line with WEEE regulations

Additional Responsibilities

• Support hardware builds, PC setup, and installations
• Process system and data updates
• Assist in developing and improving procedures
• Deliver equipment and perform routine maintenance
• Work closely with customers and internal teams
• Maintain high standards of health & safety and customer care
• Support training, onboarding, and team development
• Contribute to service improvements and efficient delivery

Essential Criteria

Essential Requirements

• At least 5 GCSEs (A-C) including English (or equivalent)
• Minimum 6 months' experience:
  • Working to deadlines under instruction
  • Using IT systems and technology

Skills & Attributes

• Strong attention to detail and ability to follow processes
• Good problem-solving skills
• Effective communication skills (verbal and written)
• Ability to work independently and as part of a team
• Flexible and adaptable approach to work

Apply Now!
Take the next step in your career and join a rewarding role with our client. Apply today or contact Robyn Barry at [email protected]

To be shortlisted for this role all applicants MUST meet the essential criteria. Please note that these roles may be filled quickly but your CV will be kept on file for future similar roles. As there are so many applications, unsuccessful candidates may not be contacted.

Successful candidates may need to apply for an Access NI Certificate with Staffline regardless if you already have a valid certificate. It will be a cost of between £16 - £32 depending on clearance level.