Customer Services Assistant - Admin & Clerical

Customer Service & Administration

Location: Newry, Mourne and Down District
Job Type: Temporary | Part-time Opportunities Available
Salary: Competitive hourly rate

Why Join Us?

• Competitive Pay - Earn a great hourly rate while gaining valuable experience.
• Career Development - Enhance your administrative and customer service skills in a professional environment.
• Supportive Team - Work with a friendly and professional team that values collaboration.
• Valuable Experience - Gain hands-on experience in front-of-house operations, cash handling, and administrative duties.

About the Role

We are recruiting a Customer Service Assistant to join our team at Newry, Mourne and Down District Council facilities. This role is ideal for individuals with strong communication skills and a passion for providing excellent customer service. You will be the first point of contact for visitors, handling inquiries, processing payments, and performing a range of administrative tasks.

Key Responsibilities

• Front Desk Operations - Welcome visitors and provide a professional and friendly service.
• Switchboard Management - Operate a busy switchboard, directing calls efficiently and handling general queries.
• Customer Service - Assist members of the public with enquiries, ensuring excellent customer satisfaction.
• Administrative Support - Perform a range of office tasks including typing, filing, faxing, photocopying, and data entry.
• Microsoft Office Use - Utilise Word, Excel, and Outlook for day-to-day administrative tasks.

What We're Looking For

• Previous experience in a receptionist, cashier, or customer service role (preferred but not essential).
• Strong communication and interpersonal skills.
• Proficiency in Microsoft Office applications (Word, Excel, Outlook, etc.).
• Ability to handle cash transactions with accuracy and attention to detail.
• Excellent organisational and multitasking skills.
• Professional and friendly approach to customer service.
• Ability to work independently and as part of a team.

How to Apply

If you're looking for a dynamic receptionist and administrative role with great benefits, we'd love to hear from you!

Don't miss this opportunity to gain valuable experience in a fast-paced environment while making a real impact. Apply now!