Customer Service Advisor

Staffline Recruitment Ireland is delighted to be recruiting for Customer Service Advisors on a full-time basis for our client based in Holywood, Northern Ireland.

Job Purpose: To work as part of a team in the Customer Service Centre providing a high-quality telephone customer service, effectively responding to and resolving all types of calls across the full range of service activity.

* Good general level of education to include GCSEs (at a minimum of Grade C), or equivalent level qualifications, in both English and Maths OR a minimum of six months' customer service experience, communicating with customers via phone.

* Evidence of demonstrating an approach to call-handling, in a customer service environment.

* Evidence of ability to handle sensitive and confidential information in a workplace environment.

* Ability to demonstrate accuracy and attention to detail in work responsibilities.

* Excellent level of IT literacy with working knowledge of Microsoft Office packages, to include work related experience of Excel, Word and Outlook.

To be considered for this position, please forward your CV to Ellen Winder at Staffline Recruitment Ireland by clicking on the APPLY button on this page and attaching your CV.

Staffline Ireland are focused on providing Permanent, Contract & Temporary staffing solutions across; Construction, Engineering, Accountancy & Finance, Financial Services & Insurance, Health & Safety, HR, IT, Sales & Marketing, Senior Manufacturing, Procurement & Supply Chain & Medical, Health & Social Care.

Please contact Ellen Winder on 02890 242824 or via email [email protected]