Assistant Spa Manager

ASSISTANT SPA MANAGER | CORK | PERMANENT |

Our client based in Cork is looking for an Assistant Spa Manager to join their amazing team in their award winning spa. If you are a passionate spa professional looking to further your career this is the perfect role for you.

ON OFFER|

• Competitive salary.
• Staff discounts.
• Free parking.
• Upskilling opportunities, including the ESPA Train the Trainer program.
• A supportive and collaborative team environment.

THE ROLE |

The right candidate will work along side the spa manager and will be taking leadership duties on in the absence of manager. This is a full-time role 5 days a week and must be available to work weekends.

RESPONSIBILITIES|

• Leadership: Oversee spa operations in the absence of the Spa Manager and support the team to deliver 5-star service. Assist the Spa Manager in always ensuring seamless service delivery and the smooth running of the facility.

• Team Development: Lead, mentor, and motivate a team of talented spa professionals. Take charge of training new team members and delivering ongoing development. You'll be instrumental in fostering a culture of excellence and continuous learning.

• Sales & Targets: Drive retail sales, treatment bookings, and spa revenue to meet and exceed targets.

• Reception Desk: Oversee the smooth running of the reception area, ensuring all bookings, enquiries, and guest needs are handled efficiently and professionally. Manage front-of-house operations, ensuring a welcoming atmosphere.

• Guest Experience: Ensure every guest enjoys a luxury, 5-star spa experience from start to finish. Lead by example in delivering treatments and managing guest interactions, making sure they leave feeling rejuvenated and valued.

• Operational Support: Help with rosters, inventory management, and health & safety compliance. Maintain high standards of hygiene and cleanliness throughout the spa.

REQUIREMENTS |

• 5+ years in a spa environment, or similar, with 2 years in a supervisory role.
• CIBTAC/CIDESCO/ITEC qualification in facial and body treatments.
• Proven ability to drive sales and meet targets.
• Experience in delivering 5-star service and managing a busy reception desk.
• ESPA training is a plus but not essential.
• Proficiency in Journey Software is an advantage but not essential.
• Available to work full-time, including weekends and holidays.

WHAT NEXT? |

If you're seeking a fantastic new opportunity, progress your professional career and this role sounds right to you, send your CV to Chris in the Cork Branch for immediate consideration.