Restaurant Manager

Restaurant Manager

-Reporting to The Director Of Food & Beverage

Requirements:

• 3-5 year's experience in restaurant management,
• luxury or fine dining experience desirable.

Responsibilities:

• Handle guest concerns/special requests.
• Monitor guest feedback across platforms and dining review channels and resolve complaints in a timely manner.
• Oversee all front of house operations including reservations, seating, and dining.
• Oversee the kitchen team for smooth service coordination.
• Recruit, train, and develop restaurant service staff including hosts, servers, and supervisors.
• Conduct daily briefings and lead regular training sessions on service etiquette, menu knowledge, and up-selling techniques.
• Manage labour costs, scheduling, and payroll in line with budgetary targets.
• Oversee inventory, ordering, and cost control of front of house supplies.
• Lead implementation of new menu items and promotions.