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Permanent
Call Centre and Customer Service
Galway
€30000 - €34000 per annum
Startdate: ASAP
Ref: J1487_1726498369
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Job description

My Client, a leading industrial goods distributor, seek to hire a Customer Service Specialist.

This role will suit someone coming from a technical Customer Service role.

This role is Monday to Friday and is based onsite in Galway City.

Responsibilities

  • Build strong relationships with both current and potential clients.
  • Point of contact for all orders, pre & post delivery
  • Update Clients when products have dispatched & in transit
  • Processing customer purchase orders
  • Manage and process customer enquiries by both phone and email
  • Identify opportunities to up and cross sell products as per customer requirements

Skills & Experience

  • 1+ experience in a technical customer service role
  • Familiarity with working for international corporations
  • Ability to identify customer needs and maximise sales opportunities

For more information, please contact [email protected]

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