Logistics Administrator

Are you passionate about customer service, enjoy working in sales and have an interest in tools, automotive products, construction or DIY?

We are looking for a Shop Assistant to join a well-established business, based in Galway, with flexibility to provide holiday and sickness cover at its Athlone store when required. This is a full-time opportunity for someone who enjoys helping customers, identifying sales opportunities and delivering excellent service in a busy retail environment.

As the role involves working across both locations, candidates must live within a reasonable travelling distance of Galway and Athlone.

Organisation

Our client is a leading international supplier of industrial consumable products, with a strong presence in Ireland and a well-established reputation for quality products and customer service. The business offers an extensive range of products to customers across various sectors, including automotive, engineering, construction, renewable energy and trade. With a nationwide network of trade outlets and a large team of sales representatives, the organisation continues to invest in its retail offering, customer experience and future expansion.

Responsibilities

As a Shop Assistant, you will play an important role in the day-to-day running of the store, providing excellent customer service while supporting sales and overall store performance.

Your responsibilities will include:

• Building strong relationships with customers by providing friendly, knowledgeable and helpful service;
• Identifying sales opportunities and recommending suitable products from the extensive product range;
• Working towards monthly sales, margin and other key performance targets;
• Promoting products and services to both new and existing customers;
• Making outbound telesales calls to generate sales and maintain customer relationships;
• Ensuring the shop floor and counter area are clean, tidy and professionally presented;
• Monitoring stock levels and helping to maintain product availability;
• Following health and safety procedures and maintaining a safe working environment;
• Remaining aware of security procedures and taking responsibility for protecting company stock and assets;
• Providing holiday and sickness cover at the Athlone store when required.

Benefits

• Competitive salary with on-target earnings of €36,744+ per annum;
• Additional earning potential through monthly and quarterly sales incentives;
• Full-time position;
• 24 days annual leave;
• Structured onboarding programme and comprehensive training;
• Paid sick leave scheme;
• Employee referral scheme;
• Staff discount;
• Long-service rewards;
• Career progression and development opportunities;
• Access to wellness initiatives and a 24/7 Employee Assistance Programme.

Criteria

• Previous experience in sales, retail or a customer-facing role;
• A strong sales-driven mindset with the ambition to achieve and exceed targets;
• Excellent customer service and interpersonal skills, with a friendly and approachable manner;
• A genuine interest in helping customers and recommending suitable products;
• Good communication skills and a positive, can-do attitude;
• Reliable, enthusiastic and willing to learn;
• A full driving licence is essential;
• Flexibility to work across both Galway and Athlone stores, including at short notice when cover is required;
• Previous experience in construction, automotive, tools, DIY or trade retail would be an advantage but is not essential.

Interested?

Are you interested in this opportunity and do you meet the criteria? Please contact Kimberly de Ruiter on 086 467 2393 or send your CV directly to [email protected]. For further information or other questions regarding this role or other opportunities, please feel free to contact us as well!