Customer Service Advisor

Role: Customer Service Advisor
Location: Belfast
Type: Permanent
Hours: 40hrs/ week- hours worked between the hours of 07:00 and 23:00, Mon-Sun

• Hybrid working is available on successful completion of the initial training period
• Shifts are scheduled across the operational window, which may include evenings and weekends.

About:

We are recruiting Customer Service Advisors on behalf of a major UK organisation. This is a fantastic opportunity to join a supportive team, receive full training, and develop your career in customer service.

You will be responsible for delivering outstanding customer support, handling enquiries professionally and efficiently, and providing a positive experience for every customer.

Key Responsibilities:

• Manage inbound customer calls and queries

• Provide clear, accurate, and helpful support

• Record information accurately in line with organisational procedures

• Work collaboratively as part of a team

• Maintain professionalism and a positive customer-focused approach

Pre-Employment Screening:

Please note that successful applicants will be required to complete:

• Right to work verification, Identity verification, Criminal record check (Basic Disclosure), Credit check, Sanctions and Fraud Check, Employment references, Past 5 years Physical Address History, Past 2 Years Employment History

Please contact Ellen at Staffline Recruitment for further details