IV Clerical Officer

Job Title: Grade IV Clerical Officer

Location: Mental Health Clinic, County Clare
Hours: 35 hours/week (Mon-Fri)
Contract: Full-time (Contract)
Reporting to: Clinic Manager

Purpose:

To support the delivery of mental health services through efficient administration and frontline clerical support, ensuring smooth clinic operations and confidentiality.

Key Duties:

• Manage reception, calls, and appointment scheduling

• Maintain client records in line with GDPR

• Support MDT meetings and staff with clerical tasks

• Prepare reports, correspondence, and documentation

• Handle referrals, waiting lists, and basic finance tasks

• Liaise with service users, carers, and external agencies

• General office administration and compliance with HSE policies

Requirements:

• 3+ years clerical/admin experience (preferably in healthcare)

• Proficient in MS Office (Outlook, Word, Excel)

• Strong communication, organisation, and confidentiality

• Experience with clinical systems (e.g. iPMS) is a plus

Salary:

As per HSE Grade IV scale

Apply via link or email your CV to [email protected] for a confidential discussion.