Administrator, Lisburn
Belfast Health and Social Care TrustJob description
My client a leading public sector organisation based in Lisburn, is seeking a Full-Time Administrator/
Hours: Monday-Friday, 9am-5pm
Rate: £11.67 per hour
KEY DUTIES / RESPONSIBILITIES
- Operating a PC, using various software packages and IT systems such as Finance Procurement and Logistics (FPL) systems, continence ring back system, Local Community Information Development (LCID) system, ELMS system, Electronic Materials Management and JDA Warehouse system to facilitate the delivery of a Community Equipment and Continence Service.
- Liaison with professional staff e.g. Occupational Therapist, District Nursing, and Physiotherapists to ensure information on system is up to date and accurate.
- Scheduling deliveries of equipment and continence pads in conjunction with relevant transport departments.
- Dealing with members of the public either at the counter or via telephone, ensuring that their product request/issues are dealt with in a courteous and timely manner.
- Preparation of Equipment Collection Dockets, liaison with clients for scheduling uplift and return of CECS equipment to the warehouse. Proactively seeking to ensure equipment is returned and credited.
- Responsible for ensuring that the filing of requisitions, delivery and collection notes and all other paperwork is completed daily.
- Ensuring that all returned equipment is accurately recorded on all relevant internal and external electronic databases.
- Investigate and resolve all customer queries.
- Input of Non Stock Goods received notes on FPL system.
- Action Customer Care Reports - Information, requests/ requisitions, Service and Product Queries as appropriate.
- Assist in expediting of stock orders to ensure continuity of supply to customers.
- Provide an Electronic Materials Management (EMM) service to Trusts as assigned.
Essential Criteria
Criteria
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12 Month's relevant experience* * Experience should be in a customer service/purchasing and logistics environment with regular use of patient administration computer systems and order processing computer systems.
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For further information on this vacancy, or any other job in Belfast or wider Northern Ireland, please apply via the link below or contact Stephanie Wilson via Staffline.
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