Sales Order Coordinator
Staffline Recruitment Ireland
Permanent
Call Centre and Customer Service
Dublin
€30000 - €37000 per annum
Startdate: asap
Ref: J2877_1761831302
Job description
SALES ORDER COORDINATOR | SANTRY | PERMANENT
Do you have experience coordinating customer orders and preparing customer excel reports?
A leading manufacturing company is hiring a Sales Order Coordinator for a permanent, office-based position.
Standard hours are 8:30 AM to 5:30 PM, Monday to Thursday, and 8:30 AM to 4:00 PM on Friday.
ON OFFER|
- Competitive salary with bonus
- Pension scheme
- 20 days of annual leave
- Engaging company events
- Clear career progression opportunities
YOUR ROLE|
Reporting directly to the Customer Service Manager, you will coordinate operational and administrative processes related to customer orders and complete reports on customer success.
KEY RESPONSIBILITIES|
- Take charge of operational and administrative order processes, including quotations, invoicing, job costing, and documentation, ensuring that all information is accurately recorded in internal systems.
- Arrange and coordinate orders efficiently, ensuring adherence to compliance and service level agreements.
- Liaise with customers regarding customer care through calls and emails, striving to exceed expectations for service excellence and satisfaction.
- Collaborate with stakeholders to provide updates on kpi's for customer service, including on-time delivery, forecasting, and sales.
REQUIREMENTS|
- A minimum of 2 years of experience in a similar role
- 3rd-level degree in data-related or business support qualification desirable
- Solid understanding of CRM systems and processes.
- Proficient in Microsoft Office, in particular Excel
- Proven ability to multitask in a fast-paced team environment
- Exceptional customer service skills
If you are ready to take the next step in your career, send your CV to Lisa in the Dublin Branch to apply for this opportunity!
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Lisa McCormack
Recruitment Consultant
