B3 Counter Assistant

Our client a large public sector organisation required a Counter Assistant to join their team in Ballymena.

Role: Counter Assistant

Salary: £13.26ph

Location: Ballymena

Hours: 37 Hours per week

Duration: Temporary until March

Job Duties

Administrative duties including but not limited to;

• Answering telephone calls from customers, colleagues and stakeholders
• Dealing with emails via shared inbox
• Making appointments for customers wishing to apply for social housing
• Dealing with the public at the counter, on site and via telephone
• Working as part of a team, with the ability to work alone
• Good communication skills
• Ability to multi-task and prioritise
• Competent with it
• Dealing with internal post
• Providing administrative assistance to housing advisors
• Dealing with external agencies
• Taking minutes at meetings
• Valid driving licence and access to car
• Good organisational and accuracy skills
• Any other duties that may arise

Essential Criteria:

• 5 GCSEs or equivalent level qualification (Level 2*) to include Maths and English at grade C
• Driving Licence

To be shortlisted for this role all applicants MUST meet the essential criteria. If you are interested please upload your CV to the link provided, and Christine Thompson will contact you if you have been shortlisted. Full Job Description available on request.

Successful candidates may need to apply for an Access NI Certificate with Staffline regardless if you already have a valid certificate.