Band 3 Admin Support

Band 3 Administrator

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  Location: RQIA - James House
  * Hours: 37.5 hours per week
  * Pay Rate: £12.31 per hour
  * Contract Type: 6 months initially
  

About the Role:
The Band 3 Administrator will provide high-quality administrative support across RQIA departments, ensuring efficient systems and processes are maintained. The role involves regular communication via email, telephone and face-to-face contact, managing office administration, preparing reports and documents, and supporting senior staff. The Band 3 Administrator will also act as the first point of contact for departmental enquiries, deliver a high level of service to internal and external stakeholders, and take minutes or action notes as required.

Key Responsibilities:
* Provide routine administrative support to departments, ensuring effective systems and procedures.
* Assist with the administration and implementation of departmental systems.
* Gather, collate and process documents and information.
* Manage office administration to maintain a high standard of service.
* Act as the first point of contact for enquiries, providing advice where appropriate.
* Prepare reports, documents and proposals for senior staff.
* Deliver a high level of service to all stakeholders.
* Attend meetings to take notes, minutes and action points.
* Commit to personal development, teamwork and continuous improvement.
* Support statutory duties under relevant equality, disability and human rights legislation.
* Promote equality of opportunity through personal conduct.
* Comply with health and safety arrangements and maintain a safe working environment.
* Adhere to organisational policies, including Smoke Free, IT Security and attendance standards.
* Contribute to environmental cleanliness.
* Follow infection prevention and control procedures.
* Support environmental sustainability by reducing waste and energy usage.
* Maintain accurate records in line with data protection and organisational policies.
* Take responsibility for ongoing learning and development.
* Represent the organisation professionally, demonstrating courtesy and respect.

Full job description available on request.

Essential Criteria:
* Five GCSEs including English Language and Maths (Grades A*-C) or equivalent qualifications, or a higher qualification; OR relevant experience.
* Evidence of experience using Microsoft Office or similar.

Desirable Criteria:
* Quick to learn and able to retain information.
* Takes ownership and sees tasks through.
* Willing to undertake further training.
* Strong organisational and planning skills.

How to Apply:
If you are interested in this Band 3 Administrator role, please upload your CV via the link provided or contact Kelly Cunningham for further details. Applicants must meet the essential criteria to be shortlisted. Successful candidates may be required to apply for an Access NI Certificate through Staffline.