Clerical Officer

Clerical Officer (Band 2)

Lisburn

Temporary (3 months initially)

The Client: Local Healthcare body based in Lisburn

The Role: Clerical Officer

JOB SUMMARY

The role is based in our busy Maternity Reception working with Midwives, greeting patients attending antenatal appointments and making their review appointments before they leave.

KEY DUTIES/RESPONSIBILITIES

The post-holder will be required to carry out a range of duties which may include the following:-

• Maintain, update and file department records in accordance with laid down protocols.
• Provide reception cover
• Maintain, update and file department records in accordance with laid down protocols.
• Liaise with appropriate members of staff to ensure smooth running of the department.
• Provide clerical support to as required.
• To deal with incoming and outgoing mail
• Any other duties which may be assigned from time to time by Line Manager.
• Provide Audio Typing Support.

GENERAL REQUIREMENTS
The post holder will be required to:

• Ensure the Trust's policy on equality of opportunity is promoted through his/her own actions and those of any staff for whom he/she has responsibility.
• Co-operate fully with the implementation of the Trust's Health and Safety arrangements, reporting any accidents/incidents/equipment defects to his/her manager, and maintaining a clean, uncluttered and safe environment for patients/clients, members of the public and staff.
• Adhere, at all times, to all Trust policies/codes of conduct, including for example:
• Smoke Free policy
• IT Security Policy and Code of Conduct
• standards of attendance, appearance and behaviour
• All employees of the trust are legally responsible for all records held, created or used as part of their business within the Trust including patients/clients, corporate and administrative records whether paper-based or electronic and also including emails. All such records are public records and are accessible to the general public, with limited exception, under the Freedom of Information act 2000 the Environmental Information Regulations 2004 and the Data Protection Acts 1998. Employees are required to be conversant with the Trusts policy and procedures on records management and to seek advice if in doubt.
• Take responsibility for his/her own ongoing learning and development, including full participation in KSF Development Reviews/appraisals, in order to maximise his/her potential and continue to meet the demands of the post.
• Represent the Trust's commitment to providing the highest possible standard of service to patients/clients and members of the public, by treating all those with whom he/she comes into contact in the course of work, in a pleasant, courteous and respectful manner.
• Understand that this post may evolve over time, and that this Job Description will therefore be subject to review in the light of changing circumstances. Other duties of a similar nature and appropriate to the Band may be assigned from time to time.
• This Job Description will be subject to review in the light of changing circumstances and is not intended to be rigid and inflexible but should be regarded as providing guidelines within which the individual works. Other duties of a similar nature and appropriate to the Band may be assigned from time to time.
• It is a standard condition that all Trust staff may be required to serve at any location within the Trust's area, as needs of the service demand.

Hours of work: Full-time 37.5 hours weekly - Mon - Fri 9 - 5

Requirements:

• 4 GCSEs at Grades A-C including English Language or equivalent / higher qualification

OR

• 1 years' experience in a clerical / administrative role

• Experience in the use of Microsoft Office products including Word and Excel or equivalent

In Return: £11.45 per hour

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