HR/L&OD Support Officer

HR/L&OD Support Officer - Northern Ireland Housing Executive (Belfast)

Employer: Northern Ireland Housing Executive
Location: Housing Centre, Belfast
Department: Human Resources - Corporate Services Directorate
Hours: 37 hours per week (subject to confirmation)
Pay Rate: To be confirmed
Grade: Band 4
Reports To: Senior HR/L&OD Advisor (Band 6)

Overview

Staffline is recruiting on behalf of the Northern Ireland Housing Executive for an HR/L&OD Support Officer to join its Human Resources Department, based at the Housing Centre in Belfast.

This is an excellent opportunity for an organised, motivated and customer-focused individual to join a busy HR team, providing administrative and operational support across Human Resources and Learning & Organisational Development (L&OD).

The successful candidate will support the delivery of a professional, efficient and confidential HR service, assisting with a range of activities including employee administration, recruitment, training coordination, maintaining HR records and responding to queries from managers and colleagues.

The role will involve working within either the HR Advisory or Learning & Organisational Development function, with opportunities to support the wider HR team as required.

Key Duties:

• Providing administrative support to the HR Advisory and Learning & Organisational Development teams.

• Maintaining and updating HR systems, databases, spreadsheets and employee records.

• Supporting recruitment and selection processes, including processing new starters, leavers and staff transfers.

• Administering annual leave, probationary processes and amending employee clocking records.

• Coordinating training activities, arranging training events and maintaining the Learning Management System (LMS).

• Preparing correspondence, reports, statistics and management information.

• Responding to queries from managers, employees and external customers, providing guidance on HR policies and procedures.

• Maintaining confidential employee records in accordance with GDPR and data protection legislation.

• Assisting with the preparation of HR case files and responses to complaints and information requests.

• Supporting the review and updating of HR policies, procedures and standard operating procedures.

• Processing HR requisitions and invoices in line with financial and procurement procedures.

• Working collaboratively with colleagues and other departments to ensure an effective and customer-focused service.

Essential Criteria:

Applicants must meet one of the following qualification and experience requirements:

Option 1:

• At least two A Levels or an equivalent Level 3 qualification.

• Minimum of one year's experience working in an administrative function.

OR

Option 2:

• At least five GCSEs at Grade C or above, or equivalent, including English and Maths.

• Minimum of two years' experience working in an administrative function.

In addition, applicants must demonstrate:

• Working knowledge of Windows and Microsoft applications, including Word, Excel and Outlook.

• Experience of using a computerised system to maintain and update records and generate reports.

Desirable Criteria:

• Experience of using a system relating to HR, Learning & Organisational Development or Payroll data.

• Previous experience working within an HR or administrative environment.

Additional Requirements:

• Applicants must be able to demonstrate the relevant essential qualifications and experience.

• Strong communication, organisational and administrative skills.

• Ability to handle confidential and sensitive information appropriately.

• Ability to work independently and as part of a team.

• A proactive, professional and customer-focused approach.

• The four NIHE competencies outlined in the person specification will be assessed at interview.

Working Conditions & Benefits

• Based at the Housing Centre, Belfast.

• Band 4 position within the Corporate Services Directorate.

• Working as part of the wider Human Resources team.

• Opportunity to gain valuable experience within a large public-sector organisation.

• Exposure to a broad range of HR and Learning & Organisational Development activities.

Apply Now

If you are interested in this opportunity and meet the above criteria, please upload your CV to the link or contact [email protected].

To be shortlisted for this role, all applicants MUST meet the essential criteria. Please ensure your CV clearly demonstrates how you meet the required qualifications, administrative experience and IT skills.