Homelessness Support Worker

Location: Dungannon
Salary: £25,394.88 per annum
Contract: Permanent
Hours: 35 hours per week (including evenings, weekends and sleepover shifts where required)

Staffline Recruitment are recruiting on behalf of a leading homelessness and housing support organisation for a Support Worker based in Belfast.

This is an excellent opportunity to join a dedicated team supporting individuals with complex needs, including those who have experienced homelessness, mental health challenges, and substance misuse. The service provides safe, supportive accommodation and helps residents develop the skills and confidence needed to move towards independent living.

The Role

As a Support Worker, you will play a key role in supporting residents on a day-to-day basis, helping them achieve positive outcomes and maintain their wellbeing within a safe and supportive environment.

Key duties include:

• Providing a welcoming and professional first point of contact for residents and visitors.
• Supporting individuals to develop independent living skills.
• Assisting with daily living activities, including meal preparation, laundry and maintaining living spaces.
• Maintaining accurate records and completing reports as required.
• Supporting residents to work towards goals identified within their support plans.
• Carrying out health and safety, wellbeing and building checks.
• Administering project documentation, petty cash and service records.
• Working collaboratively within a multidisciplinary team.
• Promoting a person-centred, recovery-focused approach to support.

Essential Criteria

• Minimum of 3 GCSEs (Grade A-C), including English and Maths, or equivalent qualification.
• At least 1 year's paid experience in a relevant support, care, housing or community-based role, or 2 years' relevant voluntary experience.
• Understanding of homelessness and the factors that can contribute to housing instability.
• Knowledge of risk assessment and risk management.
• Strong written and verbal communication skills.
• Good IT skills, including experience using electronic record systems.
• Ability to maintain accurate records and produce reports.
• Understanding of health and safety responsibilities within a support environment.
• Ability to work effectively as part of a team while also using initiative.

Employee Benefits

• 35 days annual leave, increasing with service.
• Occupational sick pay scheme.
• Enhanced maternity and paternity benefits.
• Contributory pension scheme.
• Health Cash Plan and rewards programme.
• Blue Light Card discounts.
• Christmas savings scheme.
• Ongoing training, career development and progression opportunities.

Additional Information

• Enhanced Access NI check required.
• NISCC registration required (or willingness to obtain registration within probation period).
• Applicants must be flexible to work a rota pattern that includes evenings, weekends and public holidays.

If you are passionate about supporting vulnerable individuals to build brighter futures and regain independence, we would love to hear from you.

To apply, please submit your CV or contact Staffline Recruitment for further information.