Homelessness Case Worker

Location: Derry/Londonderry Area
Salary: £28,040 per annum
Hours: 35 hours per week | Permanent Position
Recruiter: Staffline Recruitment

Are you passionate about supporting people experiencing homelessness, addiction, social exclusion, or complex life challenges?

Staffline Recruitment is currently recruiting for a Community Outreach Case Worker to join a highly respected charity organisation delivering vital frontline services across the Derry/Londonderry area. This is an excellent opportunity to make a genuine difference in the lives of vulnerable adults while developing your career within the homelessness and support sector.

The Role

As a Case Worker, you will provide person-centred support to individuals experiencing homelessness or at risk of homelessness. You will work closely with service users to assess needs, develop support plans, promote wellbeing, and help individuals access housing, health, addiction, and community services.

Key responsibilities include:

• Building positive and trusting relationships with service users
• Completing assessments, support plans, and risk management plans
• Supporting individuals to access accommodation and maintain tenancy sustainment
• Delivering key working sessions and targeted interventions
• Signposting and advocating on behalf of service users
• Working collaboratively with statutory and voluntary agencies
• Supporting individuals with health, wellbeing, recovery, and social inclusion goals
• Maintaining accurate records, case notes, and reports
• Undertaking community outreach work where required

Essential Criteria

Either:

• Level 3 qualification in Health & Social Care, Social Work, Youth Work, Community Development or a related field
• Plus a minimum of 2 years' paid experience supporting vulnerable adults

OR

• A minimum of 3 years' paid experience supporting vulnerable adults
• Plus 3 Level 2 qualifications, including English and Maths

Essential Knowledge & Skills

• Experience supporting individuals experiencing homelessness, addiction, offending behaviour, mental health challenges, or social exclusion
• Strong understanding of support planning, risk assessment, and safeguarding
• Ability to build effective professional relationships and engage hard-to-reach individuals
• Excellent communication and report-writing skills
• Confidence using IT systems and maintaining accurate client records
• Ability to work effectively as part of a multidisciplinary team

Additional Requirements

• Full driving licence and access to a vehicle insured for business use
• Willingness to complete an Enhanced Access NI check
• Ability to register with NISCC (if not already registered)

What's on Offer?

• 35 days annual leave, increasing with service
• Enhanced sick pay scheme
• Company maternity and paternity benefits
• Pension scheme
• Health cashback and reward programme
• Blue Light Card discounts
• Christmas savings scheme
• Ongoing training, development, and progression opportunities

Apply Today

If you're an experienced support professional looking for a rewarding role where you can positively impact people's lives and support individuals on their journey towards stability and independence, we'd love to hear from you.

To apply or find out more, contact Staffline Recruitment today.