Receptionist, Tandragee

Receptionist required in Tandragee

£13.69ph

Part time position (alternating two week shift pattern : 2 day/3 days, days can change week to week)

Mon - Fri, 8/8.30am - 5pm

Duties

• Answer all calls as soon as it enters the system.
• Consult with each caller, and obtain as much information as possible, so that calls are directed to the appropriate person or department on the first occasion.
• Transfer each call to the relevant member of staff.
• Transfer calls to the agreed or nominated person if the relevant member of staff is not available.
• Take, and pass on via email to the relevant member of staff, messages giving appropriate details of the caller and reason for the call when it has not been possible to connect a call.
• Treat callers with respect and courtesy at all times.

Criteria

• Minimum of 5 GCSE's or equivalent at Grade C or above, including English and Maths
• Minimum of 2 years' experience in a busy office environment
• Experience and proficiency in MS Office and IT Systems
• Excellent communication skills both verbal and written, and have a professional telephone manner
• Ability to work as part of a team