Support Services Assistant Band 2 - Catering, Domestic

Staffline is hiring on behalf of the WHSCT for Support Services Catering & Domestic

JOB DESCRIPTION

JOB TITLE & BAND: Support Services Assistant Band 2

DIRECTORATE: Planning, Performance & Corporate Services

INITIAL LOCATION: Limavady, Strabane, Derry/Londonderry

REPORTS TO: Support Services Supervisor

OUR VISION

To provide high quality, people-centred services through highly valued and engaged staff.

JOB SUMMARY

To work as part of a team providing general cleaning, catering or laundry duties ensuring a high standard of cleanliness, food service and fresh linen is delivered and maintained in all areas.

MAIN DUTIES & RESPONSIBILITIES

Carry out duties and responsibilities in a manner which assures patient and client safety, at all times.

Catering Services

• Providing beverages, preparation / cooking of meals, light snacks including the regeneration of chilled / frozen product sandwiches and salads
• To portion and serve meals and snacks to patients, staff and customers
• Checking and recording food temperatures
• Recording fridge and chiller temperatures
• Collection and disposal of all environmental waste
• Mechanical and manual dishwashing
• Stock control
• Cleaning duties including all food areas, cutlery, crockery, utensils and equipment
• Preparing trolleys and tables for meals
• Deliver and collection of trolleys as directed
• To collect cash when required for items of food or beverages
• Assist in menu collation
• Prepare for and serve at Trust hospitalities and functions

Domestic Services

• Cleaning of all sanitary areas and appliances
• Cleaning of all furniture and fittings and all floor areas
• Removal and rehanging of all curtains and blinds
• Operate industrial cleaning equipment.
• Full and spot cleaning of walls, windows, glass partitions, paintwork
• Dust control of high surfaces
• Receipt and storage of cleaning materials
• Collection and disposal of all environmental waste
• Replenishing all hand towels, soap, toilet rolls etc.
• General security of areas (may include operation of electronic alarms)
• Cleaning of spills including bodily fluids, in keeping with the Trust's policy on control of infection
• Carry out catering and laundry duties as required.
• Completion of Environmental Cleanliness Audits Action plans.
• Complete safety check on all equipment before use.
• Recording use by dates on cleaning solution containers.

General Management Responsibilities

The post holder will promote and support effective team working, fostering a culture of

openness and transparency. The post holder will ensure that they take all concerns raised with them seriously and act in accordance with 'Your right to raise a concern (Whistleblowing)' policy and their professional code of conduct, where applicable.

General Requirements

The post holder will be required to:

• Ensure the Trust's policy on equality of opportunity is promoted through his/her own actions and those of any staff for whom he/she has responsibility.

• Co-operate fully with the implementation of the Trust's Health and Safety arrangements, reporting any accidents/incidents/equipment defects to his/her manager, and maintaining a clean, uncluttered and safe environment for patients/clients, members of the public and staff.

• Adhere at all times to all Trust policies/codes of conduct, including for example:
  • Smoke Free policy
  • IT Security Policy and Code of Conduct
  • standards of attendance, appearance and behaviour

• Contribute to ensuring the highest standards of environmental cleanliness within your designated area of work.

• Co-operate fully about Trust policies and procedures relating to infection prevention and control.

• All employees of the Western Health & Social Care Trust are legally responsible for all records held, created or used as part of their business within the Western Health & Social Care Trust including patients/clients, corporate and administrative records whether paper-based or electronic and also including emails. All such records are public records and are accessible to the general public, with limited exceptions, under the Freedom of Information act 2000 the Environmental Information Regulations 2004, the General Data Protection Regulations (GDPR) and the Data Protection Act 2018. Employees are required to be conversant with the Western Health & Social Care Trust policy and procedures on records management and to seek advice if in doubt.

• Take responsibility for his/her own ongoing learning and development, to maximise his/her potential and continue to meet the demands of the post.

• Represent the Trust's commitment to providing the highest possible standard of service to patients/clients and members of the public, by treating all those with whom he/she comes into contact in the course of work, in a pleasant, courteous and respectful manner.

• The HSC Code of Conduct sets out the standards of conduct expected of all staff in the Western Health & Social Care Trust and presents standards of conduct and behaviours required during and after employment with the Trust. Professional staff are expected to follow the code of conduct for their own professions as well as this code.

• Staff members are expected to involve patients, clients, carers and the wider community where relevant, in developing, planning and delivering our services in a meaningful and effective way, as part of the Trust's ongoing commitment to Personal and Public Involvement (PPI).

Please use the link below to access the PPI standards leaflet for further information.

http://www.publichealth.hscni.net/sites/default/files/PPI_leaflet.pdf

• Employees must at all times abide by Trust policies and procedures and the terms of their contract of employment. They must conduct themselves with impartiality, integrity, objectivity and honesty and maintain high standards of personal and professional accountability.

• Employees are expected to demonstrate commitment to the Trust by ensuring regular attendance at work and efficient completion of duties.

• Employees must ensure that they comply with any risk management responsibilities specific to their post, and as set out in the Trust's Risk Management Strategy.

• The Trust is committed to developing and implementing systems under Integrated Governance to ensure continuous improvement in the quality of services provided. Employees will be expected to co-operate and work with such systems.

• All information concerning patients and staff must be held in the strictest confidence and may not be divulged to any unauthorised person.

• Employees must ensure that equality and human rights issues are addressed within the post holder's area of responsibility in accordance with the Trust's Equality Scheme.

This Job Description will be subject to review in light of changing circumstances and is not intended to be rigid or inflexible, but should be regarded as providing guidelines within which the individual works. Other duties of a similar nature and appropriate to the grade may be assigned from time to time.

It is a standard condition that all Trust staff may be required to serve at any location within the Trust's area, as the needs of the service demand

Upload your CV to the link provided; for other information, contact [email protected] or call 02871 267799