Executive Officer II - Front of house

Executive Officer II - Front of house

Location: Crossnacreevy
Hours: Part-time, 14.8 hours per week
Pay Rate: £15.83 per hour

About the Role

AFBI is seeking a professional and customer-focused Executive Officer II to provide front-of-house and administrative support at its Crossnacreevy site.

This is an excellent opportunity for an experienced administrator who enjoys working in a customer-facing environment and delivering a high standard of service. The successful candidate will act as the first point of contact for visitors, staff, and stakeholders while supporting the day-to-day administrative operations of the site.

Key Responsibilities

• Provide a welcoming and professional front-of-house service.
• Act as the first point of contact for visitors, contractors, and staff.
• Handle telephone, email, and in-person enquiries efficiently and professionally.
• Maintain visitor records and sign-in procedures.
• Provide general administrative support to the branch.
• Maintain accurate records and filing systems.
• Use IT systems to input, update, and retrieve information.
• Assist with correspondence, documentation, and office administration tasks.
• Support the smooth day-to-day operation of the Crossnacreevy site.
• Ensure a high standard of customer service is maintained at all times.

Essential Criteria

Applicants must possess:

• A minimum of *2 GCSEs (Grade A-C)**, including:
  • English Language
  • Mathematics
    (or equivalent qualifications)

AND

• At least 2 years' relevant experience working in a customer-facing or front-of-house role, providing a high-quality service to a range of users.

AND

• Experience carrying out administrative duties, including:
  • Record keeping
  • Data entry and information management
  • Use of IT systems and standard office software

Apply Now!
Take the next step in your career and join a rewarding role with our client. Apply today or contact Robyn Barry at [email protected]

To be shortlisted for this role all applicants MUST meet the essential criteria. Please note that these roles may be filled quickly but your CV will be kept on file for future similar roles. As there are so many applications, unsuccessful candidates may not be contacted.

Successful candidates may need to apply for an Access NI Certificate with Staffline regardless if you already have a valid certificate. It will be a cost of between £16 - £32 depending on clearance level.