Waste Resource Management Chargehand

Role: Waste Resource Management Chargehand

Rate of Pay: £15.31 (plus allowance £17.68)

Location: Newtownabbey

Hours: 37

Duration: Ongoing

Key Responsibilities:

• Support the day-to-day operation of Household Recycling Centres, ensuring services are delivered efficiently, safely, and in line with business objectives.
• Assist with supervising staff, allocating resources, and maintaining high standards of performance and customer service.
• Ensure sites are clean, compliant, and open/closed as scheduled, coordinating with contractors and internal teams.
• Support the management and maintenance of fleet, plant, and equipment to ensure safe, efficient, and legally compliant operation.
• Monitor the quality of recyclable materials and maintain accurate operational records and performance data.
• Ensure compliance with relevant legislation, including Duty of Care, Health & Safety, and Council policies.
• Provide excellent customer service, handling queries and complaints through to resolution.
• Assist in staff management activities, including attendance monitoring, training, and HR-related processes where required.
• Promote recycling initiatives and engage with the public to provide guidance and raise awareness.
• Support wider service delivery, including refuse and street cleansing, as required.
• Contribute to continuous improvement, risk management, and achievement of key performance indicators.
• Deputise for Supervisors when required and undertake additional duties across the Department as needed.

Qualifications

• 5 GCSEs (including English & Maths) or equivalent

OR minimum 2 years' relevant experience

• At least 1 year's supervisory experience in waste, recycling, or street cleansing

Experience handling employee relations, ideally in a unionised environment

Key Skills & Abilities

• Strong organisation and time management
• Able to work independently with minimal supervision
• Health & Safety regulations (including manual handling)
• Basic IT skills (Microsoft Office/Windows)
• Understanding of waste and environmental legislation

• Full driving licence or access to suitable transport

If you are interested, please upload your CV to the link provided, and Mia Taylor will be in contact to confirm if you have been shortlisted. [email protected]