Technical Support Specialist
Staffline Recruitment Ireland
Job description
Technical Support Specialist - Security Systems
Location: Lurgan | Salary: £30,000 | Hours: Full-time, 4 on/4 off (days & nights)
We're looking for a skilled Technical Support Specialist to provide remote support for fire and security systems. You'll be the first point of contact for customers, diagnosing issues over the phone or via remote tools and helping reduce the need for engineer visits.
What you'll do:
Troubleshoot and resolve faults on security systems (CCTV, Access Control, Intruder, Fire)
Provide excellent customer support and clear technical guidance
Work closely with the scheduling team to ensure smooth service delivery
You'll need:
Experience supporting security systems
Strong problem-solving and communication skills
Good understanding of IP/networked systems
Customer-focused and reliable
Why this role?
You'll get comprehensive training, career development opportunities, and a great benefits package including healthcare, life cover, pension enhancements, and staff rewards.
If you're ready to take ownership of technical support and make a real impact, apply now!
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