Job description
Location: Lurgan, Co. Armagh
Salary: £27.000-£28,000
Hours: Full-time, permanent
Shifts: Rotational shifts - 6am-6pm/6pm-6am/11am-11pm
Why Join This Team
Join one of the UK and Ireland's leading security service providers in a vital control room role that keeps people, property, and assets safe around the clock. You'll be part of a highly trained monitoring team, using advanced technology to respond to security alerts and coordinate support when it matters most.
What's in it for you :
- Competitive salary with paid shift allowance
- Comprehensive training and ongoing development
- Opportunities for career progression within a leading organisation
- On-site parking and modern working environment
- Access to company benefits package
The Role
As a Control Room Operator, you'll work within a professional monitoring centre handling security alarm, CCTV alerts, and emergency communications. You'll coordinate responses, log incidents, and provide clear, calm communication to clients and field-based teams.
Key Responsibilities:
- Monitor alarms, CCTV, and access control systems across client sites
- Respond promptly to security and safety incidents
- Communicate effectively with field engineers, emergency services, and clients
- Accurately record all events and maintain detailed incident logs
- Ensure service level agreements (SLAs) and security procedures are met at all times
About You
- Previous experience in a control room, alarm receiving centre, security operations, or customer contact role
- Strong attention to detail and ability to remain calm under pressure
- Excellent verbal communication and multitasking skills
- Computer literate with good administrative accuracy
- Flexibility to work a 24/7 shift rotation
Interested?
If you're looking for a secure, rewarding career in the security sector where no two days are the same, apply today to join a trusted industry leader.
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