Motor Trade - Service Advisor

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Motor Trade - Service Advisor

• Permanent
• Full-time
• 8.30am to 5.30pm working day
• Salary €37,000 Per annum
• Company pension provided
• Dundalk, Co. Louth

The Role:
Our clients service advisors provide the link between our highly trained workshop technicians and our customers during a service visit and act as our retail centre's frontline in delivering customer focused service. They perform the key role of knowledgeable advisor to our customers in respect of the care of their vehicles and in explaining the value of maintaining their vehicles in accordance with manufacturers specifications.

Duties and Responsibilities:

• Act as the first point of contact with customers either in person or by telephone/email, seeking to convert customer enquiries, when appropriate, to service bookings.
• Meet and greet all service customers promptly in a professional and courteous manner when they visit
• Check on progress of services to vehicles throughout the day and contact customer to communicate and receive approval and authorisation regarding any changes in the cost-estimate, promised time of delivery or recommended services.

Requirements:

• Excellent customer service skills, professional appearance and work ethic.
• Strong oral and written communication skills.

Application

If the role is something you wish to hear more on, please apply to this advert with a copy of your CV.

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