Deputy Payroll Service Delivery Manager
Business Services Organisation
Job description
Band 6 - Deputy Payroll Service Delivery Manager
Location: BSO
Pay Per Hour: £19.10
Working Hours: 37.5 hrs per week
JOB SUMMARY/MAIN PURPOSE:
The Payroll Services Centre (PSC) provides a range of payroll, pension and travel functions across the Health and Social Care organisations on behalf of the Business Services Organisation.
The post holder will assist the Payroll Services Delivery Manager (SDM) in all aspects of the payroll function within the PSC in line with Service Level Agreement (SLA) requirements. They will deputise for the Payroll SDM where necessary to lead and manage payroll teams in the provision of a professional, efficient and high-quality service within defined processing timescales and targets.
The postholder will deliver payroll activities in line with all legislative and statutory requirements ensuring strong governance mechanisms are in place.
The postholder will ensure all payroll processes are accurate, timely, and meet data integrity and audit requirements.
The postholder will be required to provide training and support to Payroll Team Leaders and payroll staff across the centre and specifically those under their management. The postholder will be required to contribute to a process of continuous improvement, including a number of initiatives aimed at improving general payroll processes across the HSC.
.MAIN DUTIES / RESPONSIBILITIES
· Act as a Senior point of contact within PSC for HSCNI colleagues, ensuring appropriate delegation of issues to Payroll Team Leaders and Payroll Officers.
· Lead team in the analysis, investigation and resolution of complaints responding in a timely manner ensuring that lessons learned are formally documented and used to inform process review as well as staff training and development.
· Represent PSC at meetings/Court Hearings, providing specialised knowledge around Payroll.
· Asisst with preparing returns and reports as required by legislation and policy, for example Freedom of Information, Assembly Questions and year end reporting.
· Support the SDM in the development and implementation of relevant systems changes within PSC. Completing user acceptance testing as required
· Contribute to recruitment and selection of staff as necessary.
· Ensure that all audit recommendations are successfully managed and that all risks are identified and mitigated appropriately
· To take responsibility for his/her own performance and take action to address identified personal development areas.
· Monitor and review staffing levels to ensure adequate provision of service.
· Delegate appropriate responsibility and authority to the level of staff within his/her control consistent with effective decision making whilst retaining responsibility and accountability for results.
· Take such action as may be necessary in disciplinary matters in accordance with procedures laid down by the BSO.
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ESSENTIAL CRITERIA
- Degree in Finance or Business-related area or equivalent / higher qualification and 2 years' experience which clearly demonstrates delivery of a high-volume deadline driven Payroll/Finance service and also demonstrates at least two years staff leadership in a Payroll/Finance area
OR
- 5 years' experience in delivery of high-volume deadline driven Payroll/Finance service and also demonstrates at least two years staff leadership in a Payroll/Finance area
AND
- At least 1 Years' experience in the use of Microsoft Office products including as a minimum, MS Word and MS Excel.
- 2 years' experience in delivery of a complex computerised payroll in a target driven environment to include knowledge of HMRC regulations and employment legislation as it relates to the execution of an accurate and efficient payroll.
- Have worked with a diverse range of stakeholders, both internal and external to the organisation, to achieve successful outcomes
Desirable Criteria
- Experience in the use of a computerised payroll system
If you are interested and available for this position, please upload your CV to the link or contact Kelly Cunningham at [email protected]
To be shortlisted for this role all applicants MUST meet the essential criteria. Please note that these roles may be filled quickly but your CV will be kept on file for future similar roles. As there are so many applications, unsuccessful candidates may not be contacted.
Successful candidates may need to apply for an Access NI Certificate with Staffline regardless if you already have a valid certificate. It will be a cost of between £16 - £32 depending on clearance level.
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