Band 2 Receptionist

JOB DESCRIPTION - Band 2 Receptionist

JOB TITLE: Band 2 Receptionist

BAND: 2

INITIAL LOCATION: Antrim Fieldwork Office

Shifts: Mon-Fri 9AM-5PM

Temporary/Ongoing

JOB SUMMARY:

The post-holder will be responsible for providing a full range of clerical services to professional staff and assisting with the day to day management of the office to ensure a smooth running, high quality service.

KEY RESULT AREAS / MAIN RESPONSIBILITIES

• Undertake general clerical duties and provide clerical support

• Input and extract information from appropriate computer systems/keyboard duties

• Undertake Reception duties as required

• Photocopying and preparing documentation/papers for distribution/processing

• Open, sort and distribute mail

• Prepare files, undertake routine filing duties and maintain an efficient, up-to-date record keeping system

• Deal with telephone calls and process messages and queries as appropriate

• Liaise closely with other departments, deal with internal and external enquiries as appropriate

• Assist in the production of statistical information

• Monitor and order stationery and office supplies

• Operate automated office equipment as required

• Cash handling including petty cash and lodgements to the bank

• Type reports, memos, letters forms etc. from manuscript or digital dictation as required

• Maintain a high level of confidentiality of information in line with current legislation and policies within the Department

• Communicate effectively and provide a high standard of customer service on behalf of the Trust

• Take part in relevant training programmes

• Provide cover as required for other clerical staff within the Department during periods of absence or excess workload.

• Undertake any other duties within the department and within the grade which may be assigned from time to time

• The post-holder may also on occasion be expected to work in other offices within the locality as the need arises during times of workforce pressures

ESSENTIAL CRITERIA

3 GCSEs (Grades A-C) to include English or equivalent

OR

English GCSE (Grade A-C) or equivalent

Plus

1 year's paid clerical experience in an office environment. This experience must include

• using the Microsoft Office suite of packages