Cemeteries Administrator

Cemeteries Administrator - Belfast

Full-Time | £13.91 per hour

Why Join Us?

• Fantastic Opportunity - to assist to perform assigned duties and tasks, including providing clerical and administrative support to ensure the service meets its objectives in a cost efficient and effective manner.
• 37 hours per week

About the Role

We are seeking a Cemeteries Administrator to be responsible to the appropriate line manager for responding to enquiries and complaints from the public and representatives from the bereavement industry; providing practical advice and front-line customer support as required, in a sympathetic and dignified manner

Key Responsibilities

1. To respond to enquiries and complaints from the public and representatives from the bereavement industry, providing front line customer support as appropriate, in a tactful and sensitive manner.
2. To assist the public in the selection and identification of graves, by delivering accurate and relevant information.
3. To deal with funeral directors in relation to all aspects of cemetery administration and funeral arrangements for burial and cremation.
4. To direct funeral corteges and visitors to graves and other facilities on site as required.
5. To accept payments for bereavement services including burials and memorialisation.
6. To ensure accurate and up-to-date information is maintained in relation to specifications for foundations.
7. To liaise with the Cemeteries Central Office and monumental sculptors regarding the enforcement of procedural and policy requirements relating to the checking of headstones and surrounds.

Essential Criteria

• Applicants must, as at the closing date for receipt of application forms, be able to demonstrate on the application form, by providing personal and specific examples, at least one year's relevant experience of:

1. working in an environment which deals with bereavement issues including providing advice and support to customers in a sympathetic and sensitive manner;
2. undertaking administrative and cash handling duties within a business environment; and
3. using information technology software such as Microsoft Office, or equivalent packages.

How to Apply

If you meet the essential criteria, apply now by uploading your CV via the link or contact Robyn Barry at [email protected].

Additional Information

• Access NI Clearance may be required (£16-£32 fee)
• Only applicants meeting the essential criteria will be considered
• Due to high application volumes, only shortlisted candidates will be contacted

Apply today!