Band 3 HR Development Assistant

Band 3 HR & Organisational Development Assistant required for a large public sector organisation based through the Belfast Trust.

Location: Knockbracken Healthcare Park

Pay Per Hour: £11.67

Part Time hours: 37.5 hrs

JOB SUMMARY/MAIN PURPOSE:

The postholder will be a key member of the Workforce Directorate and will contribute to the achievement of the overall Directorate's performance objectives. The postholder will provide high-quality communication and administrative services to support the delivery of a proactive, responsive and professional HR service to internal and external stakeholders.

MAIN DUTIES / RESPONSIBILITIES

• To log details of all queries (via phone calls/emails) to the HR/OD Helpdesk in accordance with agreed procedure.
• To action all queries to the HR/OD within agreed Key Performance Indicators (KPI's), responding to, signposting or escalating queries as appropriate and in accordance with agreed procedure.
• To communicate with all users of the HR/OD Helpdesk in a courteous and effective manner.
• To provide advice to Managers and staff on a range of routine HR&OD issues in accordance with HR&OD policy, procedure and protocol.
• To deliver all functional administrative processes in a timely, accurate and consistent manner within agreed KPI's and in accordance with HR&OD policy, procedure and protocol and relevant legislation.
• To prepare and issue template correspondence to a high quality standard.
• To create, maintain and update electronic/manual workforce files, ensuring the safe storage, retrieval and disposal of information in accordance with agreed procedure.
• To organise HR&OD-related hearings/meetings, including preparing associated paperwork/correspondence to a high quality standard.
• To undertake timely and accurate data input and processing activity on the Human Resources, Payroll, Travel & Subsistence (HRPTS) System and other relevant HR&OD information systems.
• To provide administrative support to HR&OD meetings/committees as required, including taking minutes.
• To assist in the collation and presentation of HR&OD data as required.
• To ensure that adequate levels of stationery supplies are maintained in accordance with the needs of the function/Department and order replacement stock as necessary.

.ESSENTIAL CRITERIA

5 GCSEs Grades A-C including English Language or equivalent qualification PLUS 1 years administrative/ customer service experience at Band 2 or equivalent

OR

NVQ level 2 in Administration / Customer Service plus GCSE Grade A-C English Language or equivalent qualification plus 1 year's administrative / customer service experience at Band 2 or equivalent.

OR

GCSE Grade A-C or equivalent qualification plus 2 years' administrative/customer service experience at Band 2 or equivalent.

DESIRABLE CRITERIA

1 years' experience working in a Human Resources function

If you are interested and available for this position, please upload your CV to the link or contact Kelly Cunningham at [email protected]

To be shortlisted for this role all applicants MUST meet the essential criteria. Please note that these roles may be filled quickly but your CV will be kept on file for future similar roles. As there are so many applications, unsuccessful candidates may not be contacted.

Successful candidates may need to apply for an Access NI Certificate with Staffline regardless if you already have a valid certificate. It will be a cost of between £16 - £32 depending on clearance level.