Account Manager

Account Manager

Staffline Ireland are recruiting for an Account Manager on behalf of a leading work-wear supplier. The Account Manager will manage a portfolio of contracts to ensure that they are successfully and profitably delivered throughout their lifetime, sales are maximised, and contracts successfully retained. The role is a 12 month contract with potential to go permanent.

Responsibilities:

• Take ownership for portfolio of accounts and contribute to a sales projection for contracts in conjunction with Head of Contracts.
• Develop excellent relationships with all customer contacts, through regular communication, and in person meetings with customers.
• Manage stakeholders internally and externally.
• Ensure all sales and contribution targets are achieved and where possible exceeded.
• Ensure delivery performance KPIs are achieved for assigned contracts.
• Identify new tender and sales opportunities within existing customer portfolio.
• Maintain customer KPIs, service levels and management information as agreed with each customer. Ensure regular review meetings take place and minutes taken and saved.
• Ensure that all necessary activities are undertaken to re-win and/or extend existing contracts, including driving internal meetings.
• Meet with and update the relevant Head of Contracts on a weekly basis on progress of each account.
• Lead Account Coordinators and individuals within the Account Management Department.
• May be required to Line Manage account co-ordinators and other members of the team from time to time or if need arises.
• Ensure that any customer complaints and issues that have been escalated from Account Coordinator or customer are dealt with and resolved effectively.
• Manage the implementation of all contracts secured within current customer base and new customers.
• Any other duties role may involve.

Person Specification:

• Demonstrable experience in an Account Management or similar customer orientated role with portfolio of customers
• Proven track record in the development & implementation of a business strategy
• Strong IT skills, particularly MS Word & Excel

Desirable Criteria:

• Has a Degree/Technical Qualification
• Has managed and delivered accounts at an international level
• Experience of working with various stakeholders including country office, factories and in-house design
• Broad understanding of garment technology/ garment manufacturing process
• Experience of EU and international sales
• Has targeted and opened new accounts to generate new business

The Rewards

The successful Account Manager will enjoy a competitive salary depending on experience plus 35 days holidays, annual pay reviews and 1pm finish on a Friday.

Location

The Account Manager role will be based in County Tyrone.

To be considered for this position, please forward your CV to Ross McConville at Staffline Ireland by clicking on the APPLY button on this page and attaching your CV.

The Staffline Ireland Specialist Team is a dedicated division within Staffline Ireland, focused on providing Permanent, Contract & Temporary staffing solutions across; Construction, Engineering, Accountancy & Finance, Financial Services & Insurance, Health & Safety, HR, IT, Sales & Marketing, Senior Manufacturing, Procurement & Supply Chain & Medical, Health & Social Care.