Access to Healthcare Assistant Band 3
Western Health and Social Care Trust
Job description
Staffline are hirining an Access to Healthcare Assistant Band 3 on behalf of the WHSCT ,
ROLE PURPOSE
The Jobholder will provide administrative support to the Access to Healthcare Manager and will liaise with individual departments, external bodies in relation to access to healthcare and the recovery of funds from paying/private patients.
General Responsibilities
- Support processes in to the recovery of funds from Private Patients and Non UK Residents receiving treatment from the hospital.
- Support administrative requirements of all activity relating to Private Patient, Overseas Visitors and Non UK Residents visiting the Trust's hospitals, ensuring appropriate documentation is completed.
- Support the administration process of collecting the European Health Insurance (EHIC) from patients from Europe by liaising with A&E department, outpatient clinics and staff and patients at ward level.
- Assist in maintaining a system for managing private patient insurance forms.
- Assist in the safe custody of monies received as deposits from Private Patients, and the provision of the appropriate documentation for final accounts.
- Assist in the development of constructive and effective relationships with medical, nursing, finance, information, diagnostics, clinical coding and other key staff within the organisation.
- Assist with training to all relevant staff involved in these processes.
- Assist the Manager in reporting fraud cases to Counter Fraud & Probity Services (CF&PS).
General Management Responsibilities
The post holder will promote and support effective team working, fostering a culture of openness and transparency. The post holder will ensure that they take all concerns raised with them seriously and act in accordance with "Your right to raise a concern (Whistleblowing)" policy and their professional code of conduct, where applicable.
Qualifications:
5 GCSE's (Grades A-C) including English language or higher educational standard AND 1 year Admin/Clerical experience
OR
3 years Admin/Clerical Experience
In addition to the above:
Experience of computer packages is essential.
Skills / Abilities
Prioritise work
Good organisational skills
Confidentiality
Interpersonal skills
Communication
Self -motivation
Ability to work on own initiative
Knowledge of Microsoft packages
* If you have any questions contact Lyneve Newland on 02871 276699 or email [email protected] or send your CV Via the link *
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