Higher Clerical Officer Band 3

Higher Clerical Officer Band 3

Laundry

Craigavon

Temporary

The Role: The post holder will provide administrative support to the laundry management. You will act as first point of contact with customer enquiries and also be responsible for collating information, compiling reports and updating records.

Responsibilities:

• Responsible for the collating of clock cards, recording attendance information and inputting the information on relevant computerised information systems, ensuring data is accurate and up to date and forwarding weekly/monthly time sheets to Laundry Managers.
• Responsible for collating laundry production figures.
• Act as first point of contact with staff queries relating to salaries and liaise with Salaries and Wages Department regarding same.
• Ensure medical certificates are recorded, photocopied and the original returned to employees in accordance with Trust procedures.
• Responsible for maintaining and updating records of annual leave, sickness absence and staff details
• Compile and provide monthly routine statistical financial reports to Finance Department.
• Monitor the input of information to the laundry information management system LIMS ensuring data is accurate.
• Provide training and support to new staff on the computerised laundry information management system (LIMS).
• Prepare and set up new customer bases and make out standing orders for customer requirements on the laundry information management system (LIMS).
• Organise staff training, update and maintain staff training records.
• Plan and organise meetings as requested by the Laundry Services Manager.
• Responsible for stock control and preparing the weekly orders for stationery and stock catalogue items.
• Planning and organising own daily workload to meet work schedules
• Assist with the annual linen stock take; collate figures and forward information to Laundry Services Manager and Finance department.
• Responsible for recording and depositing any cash with the Cashier's office.
• Provide secretarial duties to Laundry Management as required to include word processing, preparation of spreadsheets. Carry out all general clerical duties such as photocopying, scanning etc.
• Provide support with the document preparation for the BS EN ISO 9001:2015 Quality Management System.
• Complete maintenance requests and any equipment breakdowns via the maintenance reporting system.
• Check all inward goods against delivery notes and report discrepancies where necessary.

Hours of work: Monday - Friday 9am - 3.30pm - 30 hours per week

Essential Criteria:

• 5 GCSE's Grades A-C to include English Language (or equivalent) plus 1 year's secretarial/admin/clerical experience
• NVQ Level 2 in Administration (or equivalent qualification) plus 1 year's secretarial /admin /clerical experience or 3 years secretarial/admin/clerical experience
• Experience in using Microsoft packages to include Word, Excel, PowerPoint and Outlook
• Hold a current full driving licence which is valid for use in the UK and have access to a car on appointment. These criteria will be waived in the case of applicants whose disability prohibits driving, but who have access to a form of transport approved by the Trust which will permit them to carry out the duties of the post.

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