Homelessness Case Worker

Dungannon Area
£28,040 per annum
35 hours per week | Permanent Contract
Driving Licence & Access to a Car Required

Are you passionate about supporting people to overcome challenges and build brighter futures? We're recruiting a Case Worker to join a dedicated team providing accommodation and support services for individuals experiencing homelessness, mental health difficulties, substance misuse issues, and other complex needs.

The Role

As a Case Worker, you'll work closely with service users to help them achieve greater independence, improve their wellbeing, and move towards sustainable, long-term housing. You'll build positive relationships, develop tailored support plans, coordinate with external agencies, and provide practical guidance to help people achieve their goals.

Key Responsibilities

Carry out needs and risk assessments
Develop and review person-centred support plans
Support individuals to access housing, health, welfare and community services
Deliver key-working sessions, targeted interventions and group work
Assist service users to develop life skills and maintain tenancies
Advocate on behalf of service users where required
Maintain accurate records and reports
Promote health, safety and wellbeing within the service
Work collaboratively with colleagues and partner agencies

About You

To be considered, you must have either:

Option 1

• Level 3 qualification in Health & Social Care or a related field
• Minimum 2 years' paid experience supporting vulnerable adults

OR

Option 2

• Minimum 3 years' paid experience supporting vulnerable adults
• Level 2 qualifications including Maths and English

You'll also have:

• Experience of support planning and risk management
• Strong communication and relationship-building skills
• Good IT and record-keeping abilities
• Knowledge of homelessness, social exclusion, mental health or related support services
• The ability to work confidently with individuals who may be experiencing crisis situations

What's on Offer?

• 35 days annual leave, increasing with service
• Enhanced sick pay scheme
• Enhanced maternity and paternity benefits
• Contributory pension scheme
• Health cash plan and employee rewards
• Blue Light Card discounts
• Ongoing training and career development opportunities

Additional Requirements

Enhanced Access NI check required
NISCC registration (or willingness to obtain during probation)
Full driving licence and access to a vehicle insured for business use

If you're looking for a rewarding role where you can make a genuine difference in the lives of vulnerable individuals, we'd love to hear from you.

Apply today or contact us for more information.