Patch Manager

Patch Manager

Location: Dungannon
Job Type: Temporary
Rate of Pay: £16.90 per hour
Hours: Monday to Friday, 9:00am-5:00pm

About the Role

We are currently recruiting for a Patch Manager to work within a busy housing environment in the Banbridge area.

This is a varied role combining housing management, property and estate management, customer service and community engagement. You will manage a designated patch, working closely with tenants, contractors, colleagues and external stakeholders to ensure properties, tenancies and local communities are effectively supported.

Key Responsibilities

• Manage a designated patch of Housing Executive properties and tenancies.
• Carry out property inspections, including pre- and post-repair inspections, change of tenancy inspections and inspections following fire or flood damage.
• Work closely with contractors to ensure maintenance and repair works are completed to the required standard and within agreed timescales.
• Authorise works and payments within delegated limits and maintain accurate records and systems.
• Manage rent accounts, monitor arrears and use relevant reports and information to support effective income collection.
• Manage anti-social behaviour cases and work with colleagues, residents and external agencies to resolve issues.
• Assess transfer and housing applications, including carrying out property and customer visits where required.
• Support tenancy sustainment by providing tenants with appropriate advice, information and signposting to relevant support services.
• Liaise with tenants and customers regarding repairs, housing matters, tenancy issues and the progress of works.
• Work with contractors, internal teams, community representatives and external stakeholders to resolve issues and maintain effective services.
• Support estate management and community safety within the local area.
• Ensure relevant records, paperwork and systems are kept accurate and up to date.
• Carry out ad-hoc inspections and other housing-related duties as required.

What We're Looking For

The successful candidate will have:

• At least 5 years' relevant experience, including a minimum of 4 years' experience within social housing.
• A trade background.
• A Level 3 qualification in a construction-related trade.
• Strong communication and interpersonal skills.
• Good practical application of technical knowledge.
• The ability to work effectively as part of a team and with a range of stakeholders.
• A strong customer-focused approach.
• Excellent organisational skills and the ability to manage competing priorities.
• The ability to maintain accurate and timely records.
• A current driving licence or access to suitable transport to meet the requirements of the role.

Why Apply?

This is an excellent opportunity for an experienced housing professional to take on a varied role combining property management, tenancy support, customer service and estate management.

You will play an important role in supporting tenants, maintaining housing standards and working with local stakeholders to help deliver an effective housing service.

Applicants must be authorised to work in the UK and Ireland. We are unable to sponsor or take over the sponsorship of an employment visa at this time.

Why Staffline?

At Staffline, we make your job search easier. Since 1983, we have connected talented people with leading employers across the island of Ireland, offering permanent and temporary opportunities across a wide range of sectors.

Apply today with your up-to-date CV and let us help you take the next step in your career.