HR Operations Manager

HR Operations Manager

Belfast

Permanent

Salary: £44,264 - £59,018 per annum

The Role: The postholder will lead and develop a team of HR Specialists in supporting each of the Directorates by providing advice and guidance on the HR aspects of their activities in relation to recruitment & selection, succession management and workforce planning and all areas of employee relations management.

The postholder will develop and lead continuous improvement activities within the HR Operations function and will support organisational transformation programmes through the delivery of business-focused, HR solutions.

Responsibilities:

To provide day-to-day management through the supervision and direction of the HR Operations staff, ensuring the timely delivery of high quality, professional advice and support in respect of the following core activities:

Resourcing

• Recruitment operations and strategic planning
• Onboarding
• Restructuring and reorganisation
• Redeployment

Employee Relations & Assurance

• Succession management and workforce planning
• Headcount Control
• Support for the Industrial Relations Framework
• Attendance Management
• Employee Relations
• To provide support in implementing HR and business change initiatives aimed at improving HR and organisational capability.
• To develop, monitor and implement HR Operations policies, strategies and guidance across the organisation, in support of NI Water objectives and values, working with key stakeholders and having regard to best practice, appropriate research and appraisal.
• To develop and sustain stakeholder partnerships, and provide senior managers, employees, trade unions and others, with high level advice, guidance and professional support on all aspects of HR Operations.
• To assist in the capacity building of managers across the organisation in dealing with issues relevant to the postholder's areas of responsibility.
• To ensure the accurate and timely production of all information for corporate reporting purposes, official returns and for performance and quality measurements and initiatives, and to prepare associated reports and presentations to support high-level decision-making at Executive Committee, Board and other forums as required.
• To oversee the management of key contracts that are employed to support the delivery of the HR Operations function, including Occupational Health and Welfare Services, Executive Search provision and Recruitment Consultancy Services.
• To undertake other relevant duties as required.

Essential Criteria:

• Relevant third level qualification (HND or Degree or equivalent) AND two years' experience of leading and managing the effective implementation of HR policies, protocols or initiatives in a large organisation*

OR

• Three years' experience of leading and managing the effective implementation of HR policies, protocols or initiatives in a large organisation*
• Twoyears' relevant experience in at least four of the following six areas:
  • Coaching, developing and supporting operational, non-HR managers in the application of HR policies and procedures
  • Analysing complex information and producing high-level reports and advice for senior managers and other key stakeholders
  • Developing and implementing best practice HR policies, procedures and initiatives
  • Overseeing the end-to-end management of complex recruitment and resourcing activity
  • Supporting complex organisational and structural change to deliver demonstrable business improvement
  • Line management of a diverse team of HR staff
• Current driving licence and a private vehicle available for official business OR access to a form of transport which will enable the postholder to meet the requirements of the role

Desirable Criteria:

• Two years' relevant experience in five of the six areas set out above
• Two years' relevant experience in each of the six areas set out above
• A Level 5 CIPD qualification

*A large organisation is defined as one which employs at least 300 people*

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