Customer Service Advisor (casual)

Customer Service Advisor (casual)

Lough Moss

Temporary

Rate of Pay: £13.69

Hours of Work: various shifts to include evenings, weekends and public holidays which will be arranged in advance with your manager

The Client: Local government body based in Lisburn, serving local residents.

The Role:

The post holder will provide a professional customer service experience for visitors, members and potential members. This will include selling all relevant Sports & Leisure services and products to existing and potential customers and promoting all relevant Council services, events and programmes.

The post holder will handle associated financial transactions utilising relevant Leisure Management Software and assume other delegated duties relevant to the post reasonably assigned by the Operations Manager and Operations Coordinator, including duties/location to cover leave/other absences across Sports and Leisure facilities.

Requirements:

Essential Criteria

It is essential that applicants have a minimum of:

• 5 GCSE passes at grade A-C, NVQ level 2 or equivalent
• One years' experience in a similar position, to include front of house, customer service, administration/clerical work
• Experience in cash handling and the preparation of lodgements
• Experience using MS Word and Outlook
• Good Customer Care Skills
• Effective oral and written communication skills
• Good organisational skills
• Applicants must be prepared to work on a rota system which includes evening and weekend shifts

Where applicants do not hold the qualifications as outlined in 1.1 above, they must demonstrate a minimum of 4 years' experience as outlined in 1.2 above

Desirable Criteria

It is desirable that candidates have a minimum of:

1.1 Knowledge of a Computerised System

**Applicants must be authorised to work in the UK and Ireland. We are unable to sponsor or take over the sponsorship of an employment visa at this time.**

Why use Staffline?

At Staffline, we're here to make your job search easier and more successful. Since 1983, we've been connecting talented people with leading employers across the island of Ireland. We offer both permanent and temporary opportunities in a wide range of industry sectors, supported by the tools, resources, and expertise to help you find the right fit.

Apply today with your up-to-date CV by clicking the button, and let us help you take the next step in your career.