Sales Administrator

Location: Thurles, Co. Tipperary
Type: Full-time, Permanent
Hours: Monday to Friday, 9:00AM - 5:30PM
Saturday: Occasional Saturdays may be required during busier periods

About the Role

Staffline Recruitment are seeking a Sales Administrator to join a well-established and growing business in Thurles.

This is a customer-focused role within a busy sales office, suited to someone who enjoys dealing with people, is comfortable working with numbers and takes pride in providing a high level of service.

The successful candidate will work closely with customers and the wider team to process orders, manage enquiries, coordinate deliveries and ensure everything runs smoothly from order through to completion.

The company is also moving into brand-new office facilities, offering a modern working environment and a great opportunity to join the business at an exciting stage of its development.

An agricultural background or knowledge of the agricultural sector would be beneficial, but is not essential.

Day-to-Day Responsibilities

• Handling a high volume of inbound and outbound customer calls
• Building strong relationships with existing customers
• Processing customer orders accurately and efficiently
• Dealing with pricing, product and delivery queries
• Working with customers to understand their requirements
• Coordinating deliveries and liaising with drivers and internal teams
• Preparing quotes and assisting with sales administration
• Working with figures, pricing and customer accounts
• Updating customer records and maintaining accurate information
• Resolving customer queries and following issues through to completion
• Supporting the wider sales team with day-to-day administration
• Ensuring customers receive a professional and reliable service

What We're Looking For

• Strong communication and interpersonal skills
• Confident dealing with customers over the phone and in person
• Good attention to detail and accuracy
• Comfortable working with numbers, pricing and figures
• Well organised with the ability to manage multiple tasks
• Previous experience in sales administration, customer service, administration or a similar role
• Good working knowledge of Microsoft Office
• Positive, practical and proactive approach to work
• Ability to work well as part of a close-knit team
• Agricultural experience or knowledge would be an advantage

The Person

We're looking for someone who is naturally good with people and enjoys being the point of contact for customers.

You don't need to be an experienced salesperson, but you should be confident having conversations with customers, understanding what they need and finding solutions.

You'll also need to be comfortable with numbers and detail, as accuracy around orders, pricing and customer information is an important part of the role.

What We Offer

• Full-time permanent position
• Monday-Friday, 9:00AM-5:30PM
• Competitive salary based on experience
• Brand-new modern office facilities
• Stable position with an established business
• Friendly and supportive working environment
• Opportunity to develop within the business
• Long-term career opportunity

To apply, please send your CV to [email protected]