LIMS IT Manager

LIMS IT Manager

Location: Newforge
Hours: Part-time, 3 days a week
Pay Rate: £19.59 per hour

The Role

We are seeking an experienced LIMS IT Manager to provide operational leadership and support for AFBI's laboratory and customer-facing IT systems during a period of significant service transition.

This is an excellent opportunity for an IT professional with strong business application, stakeholder and service management experience to play a key role in supporting critical laboratory services and shaping their future operating model.

Key Responsibilities

• Manage the day-to-day operation and support of AFBI's existing LIMS applications during the transition period.
• Ensure continuity of BAU services, including incident management, problem resolution and user support.
• Support the transition of laboratory services to the commercial LIMS platform and coordinate service transition activities.
• Provide operational ownership and support for the AFBI Customer Portal and related Salesforce services.
• Coordinate support for integrations between the Customer Portal, Sample Manager LIMS, NIFAIS and finance systems.
• Act as the primary liaison with implementation partners, software suppliers and third-party service providers.
• Manage software licensing, maintenance agreements and associated procurement activities.
• Develop and maintain support documentation, operational procedures and knowledge-transfer materials.
• Build internal capability and establish sustainable support arrangements for the Customer Portal and associated systems.
• Work closely with business stakeholders to ensure systems continue to meet operational requirements.
• Line manage and support technical staff, contractors and third-party resources as required.
• Produce service reports and contribute to governance, planning and continuous improvement activities.

Essential Criteria

Qualifications

You will have:

• At least a Level 4 qualification in Computing, Software Engineering or another discipline relevant to Information Systems and Information Technology.
• For qualifications claimed as relevant, at least 50% computing content must be demonstrable. Applicants should provide sufficient detail regarding their course content to enable this assessment.

Experience

You will also have a minimum of 2 years' experience supporting, managing or delivering business-critical information systems within a commercial, public sector or laboratory environment, including experience in all of the following:

• Supporting and maintaining business applications or operational systems within a live production environment.
• Working with business users and stakeholders to capture requirements, investigate issues and implement system improvements.
• Supporting systems that utilise relational databases and integrated interfaces.

Apply Now!
Take the next step in your career and join a rewarding role with our client. Apply today or contact Robyn Barry at [email protected]

To be shortlisted for this role all applicants MUST meet the essential criteria. Please note that these roles may be filled quickly but your CV will be kept on file for future similar roles. As there are so many applications, unsuccessful candidates may not be contacted.

Successful candidates may need to apply for an Access NI Certificate with Staffline regardless if you already have a valid certificate. It will be a cost of between £16 - £32 depending on clearance level.