Clerical Officer

Job Title: Clerical Officer

Location: Ballymena

Duration: Ongoing

Rate of Pay: £12.71

Hours: 15 (Wednesday and Thursday)

Key Responsibilities

• Provide general clerical and administrative support.
• Input, update, and retrieve information using computer systems.
• Undertake reception duties and respond to telephone and email enquiries.
• Prepare, photocopy, distribute, and file documents and correspondence.
• Open, sort, and distribute incoming mail.
• Maintain accurate records and filing systems.
• Assist in the production of reports and statistical information.
• Monitor and order stationery and office supplies.
• Operate office equipment as required.
• Handle petty cash and banking duties where necessary.
• Maintain confidentiality in line with policies and legislation.
• Liaise with internal departments and external organisations.
• Provide cover for colleagues during absences and support team workload.
• Attend relevant training and undertake other duties appropriate to the grade.

General Responsibilities

• Deliver a professional, caring, and respectful service.
• Demonstrate HSC values: Working Together, Excellence, Openness & Honesty, and Compassion.
• Promote patient safety and comply with Infection Prevention and Control requirements.
• Adhere to Health & Safety, Equality, and Trust policies.
• Maintain confidentiality and public confidence in service delivery.
• Support effective teamwork and a culture of openness and transparency.

Essential Criteria

Applicants must have either:

• 3 GCSEs (Grades A*-C), including English; or
• GCSE English (Grade A*-C) plus 1 year's paid clerical experience in an office environment.

Experience must include Microsoft Office and at least five of the following:

• Word processing
• Filing
• Telephone duties
• Photocopying
• Data input
• Data extraction
• Spreadsheets

Successful candidates may need to apply for an Access NI Certificate with Staffline regardless of if you already have a valid certificate.

Looking for a rewarding career that fits your skills-why wait? Register with Staffline Recruitment today and let us connect you with the right opportunities!