Business Development Admin Officer

Job Title: Business Development Admin Officer

Location: Mossley Mill

Rate of Pay: £15.31

Duration: 3 months (possible extension)

Key Responsibilities:

Administrative and Project Support

• Provide comprehensive administrative support to the Economic Development and Planning Department.
• Validate and verify project information submitted by delivery partners, ensuring compliance with funding and programme requirements.
• Maintain accurate project records, databases, and filing systems.
• Monitor and update performance dashboards, business directories, spreadsheets, and departmental databases.
• Prepare, format, and distribute correspondence, reports, Letters of Offer, presentations, and project documentation.
• Maintain project action logs, decision registers, risk assessments, and governance documents.
• Support the administration of grant funding programmes, including collating supporting documentation and processing payments.
• Create purchase orders, process invoices, and support financial administration in accordance with Council procedures.
• Monitor shared email accounts and respond to enquiries in a timely and professional manner.

Meeting and Event Coordination

• Organise meetings, workshops, seminars, consultation events, business engagement events, and job fairs.
• Manage diaries, room bookings, online meetings, equipment requirements, catering, invitations, and attendee registrations.
• Prepare agendas, meeting papers, presentations, and information packs.
• Attend meetings, record minutes, and track actions to completion.
• Support the delivery of promotional events and stakeholder engagement activities.

Customer Service and Stakeholder Engagement

• Act as a first point of contact for members of the public, businesses, partners, and stakeholders.
• Provide excellent customer service through telephone, email, reception, and online channels.
• Direct enquiries to the appropriate programme or support officer.
• Support communications with project partners, funders, businesses, and programme participants.
• Assist with stakeholder engagement activities and the distribution of programme communications.

Data Management and Reporting

• Maintain accurate electronic and paper filing systems.
• Ensure data is accurate, complete, and compliant with GDPR requirements.
• Perform data entry, data cleansing, record management, and reporting activities.
• Support the preparation of committee reports, project board papers, action plans, and performance reports.
• Maintain specialised systems and databases including planning and event management systems.

Team Support

• Assist with incoming and outgoing mail, document management, photocopying, scanning, and records administration.
• Order and manage office supplies and equipment.
• Support colleagues with administrative tasks and departmental activities.
• Provide cover during periods of staff absence, training, or increased workload.
• Participate in team meetings and contribute to service improvement initiatives.

General Responsibilities

• Deliver a high standard of internal and external customer service.
• Work collaboratively as part of a team to achieve departmental objectives.
• Maintain confidentiality and handle sensitive information appropriately.
• Comply with Council policies and procedures, including health and safety, safeguarding, equality, diversity, and data protection requirements.
• Continuously develop skills and knowledge to support service delivery.
• Work flexibly across the department and support emergency response activities when required.
• Undertake additional duties appropriate to the level and responsibilities of the post.

Essential Qualifications and Experience

Qualifications

• 5 GCSEs (Grades A-C or equivalent), including English Language and Mathematics.

OR

• A minimum of 4 years' relevant administrative experience.

Experience

• At least 2 years' administrative experience.
• Experience dealing with members of the public and responding to enquiries from a range of stakeholders.
• Experience of data input, maintenance, and retrieval.

Essential Skills and Knowledge

• Strong organisational and planning skills.
• Excellent customer service and communication skills.
• Ability to work effectively within a small team and independently when required.
• High level of discretion and confidentiality.
• Competent in Microsoft Office applications including Word, Excel, and Outlook.
• Strong attention to detail and accuracy in record keeping and administration.

Additional Requirements

• Full current driving licence and access to suitable transport to undertake the duties of the post (reasonable adjustments will be considered where applicable).
• Willingness to work occasional evenings and outside normal office hours to support events and service delivery.

If you are interested, please upload your CV to the link provided, and Mia Taylor will be in contact to confirm if you have been shortlisted.

[email protected]

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