Sales Administrator, Banbridge

Sales Administrator, Banbridge

Hours of Work : 9am-5pm (Mon-Fri)

Salary depending on experience

Duties

• Respond quickly and efficiently to all in-coming enquiries
• Receive and process orders and payments efficiently
• Manage sales order processing function from order receipt through to invoice, delivery and collection
• Maintaining regular communication and provide routine updates to ensure that all customers are kept fully informed of the progress of their orders
• Resolve problems to customer's satisfaction in a timely fashion and ensure root cause has been identified and communicated to relevant department for corrective action
• Maintain administrative processes and procedures for the effective running of the office
• Support the Customer Support Team Leader to ensure cost efficiencies, effective logistics management and internal processes and procedures are followed.
• Liaise with the internal departments to ensure successful order fulfilment
• Booking transport inc. third party hauliers, accurately conveying load details
• Assisting with daily scheduling of delivery routes and associated administration
• Liaise daily with relevant parties to ensure that orders are invoiced correctly, and the customer gets their documentation. In conjunction with the Credit Control Department, ensure that all sales invoices are issued and settled in accordance with the company's terms of business
• Liaising with credit control in order to ensure orders can be released
• Maintain and update a customer management and payments system
• Liaising with drivers with regards to deliveries and rescheduling failed deliveries to utilise stock in transit
• Support the external sales function and assist with marketing initiatives
• Perform other clerical duties such as scanning, photocopying and filing

Essential Criteria

• A minimum of 5 GCSE's (or equivalent) at Grade C or above (including Maths and English)
• At least 1 years' administration experience in a busy sales or customer service environment
• Proficient in MS Office with a good working knowledge of MS Excel and Word
• Excellent written, oral and numerical communication skills
• Well organised, good time management, systematic, committed to developing teamwork
• Works well of own initiative
• Ability to work under pressure and multitasking

Desirable Criteria

• 3^rd level qualification in a business-related subject

Contact Noeline McNamee at [email protected] or call 028 6632 3300 (EXT 345) to apply or learn more about this fantastic opportunity.

Join us and be a part of the journey to deliver exceptional service, powered by Staffline Recruitment Ireland's expertise in connecting talented individuals with meaningful work.