Senior Support Worker

Adult Residential Services - Senior Support Workers & Support Workers

Location: Adult Residential Services, Northern Ireland
Contract: Permanent
Hours: Full-time - 38 hours per week (rota-based, including evenings and weekends) 7am-10pm
Visa Sponsorship: Not available

About the Service

We provide person-centred residential support to adults with learning disabilities, autism, and complex needs, including behaviours that may challenge. Our services focus on dignity, independence, wellbeing, and meaningful daily living within a safe, therapeutic, and supportive environment.

We are now recruiting Senior Support Workers and Support Workers to join our adult residential teams.

Role 1: Support Worker

Purpose of the Role

Support Workers play a vital role in delivering high-quality, person-centred care and support to adults living within residential services. You will assist individuals with daily living, personal care, community involvement, and wellbeing, while promoting choice, independence, and dignity.

Key Responsibilities

• Provide person-centred support in line with individual care plans

• Assist with personal care, daily routines, and domestic tasks

• Support social, emotional, and physical wellbeing

• Promote independence, choice, and inclusion

• Support individuals in home and community-based activities

• Maintain accurate records and report concerns appropriately

• Work effectively as part of a team

• Follow organisational policies, safeguarding, and health & safety procedures

• Participate in training, supervision, and professional development

Role 2: Senior Support Worker

Purpose of the Role

Senior Support Workers support the delivery of high-quality care while providing leadership and guidance within the residential team. You will assist Group Leaders / Coordinators and take operational responsibility in their absence, ensuring continuity of care and safe service delivery.

Additional Responsibilities

• Provide day-to-day guidance, mentoring, and support to staff

• "Act up" in the absence of the Group Leader / Coordinator

• Support staff induction, supervision, and development

• Assist with care planning, risk management, and reviews

• Liaise with external professionals and partner agencies

• Ensure safe medication management and accurate reporting

• Support rota coordination and attendance reporting when required

• Promote best practice, dignity, and person-centred care across the service

Essential Criteria

Support Worker

• Experience in a caring or support role (paid or relevant voluntary experience)

• Ability to provide personal care and support individuals with complex needs

• Good communication and teamwork skills

• Caring, reliable, and professional approach

• Willingness to work rota-based shifts, including weekends

• Registered with, or willing to register with, the Northern Ireland Social Care Council

Senior Support Worker (in addition to the above)

• Minimum 1 year's experience in a health, social care, or educational support role

• Relevant qualification (QCF Level 3 or equivalent in Health & Social Care or related field)

• Experience supporting individuals with disabilities and challenging behaviour

• Leadership, mentoring, or supervisory experience

• Ability to work under pressure and make decisions when required

What We Offer

• Competitive incremental pay scales

  • Support Worker: 4-point scale

  • Senior Support Worker: 5-point scale (£27,011 - £28,612 per annum)

• Enhanced rates for weekends and unsocial hours (15%)

• Generous annual leave entitlement plus statutory days

• Pension scheme

• Occupational sick pay (subject to qualifying period)

• Free on-site parking

• Reimbursement of professional registration fees (e.g. NISCC)

• Ongoing training, development, and career progression opportunities

• Supportive and values-driven working environment

For more information- get in touch with Hannah Hollywood Harry @ Staffline Recruitment Ireland