Band 3 Admin Assistant

Staffline are recruiting on behalf of NHSCT for a Band 3 Admin Assistant required on a temporary basis based in Ballymena.

Role: Band 3 Admin Assistant

Rate of Pay: £12.31ph

Location: Ballymena

Hours: 22.5 - Wednesday/Thursday/Friday

Duration: Maternity Cover

Main duties/Responsibilities:

The person appointed will be required to work within the OAS Team. He/she will be required to provide administrative support to OAS team members and to assist with the day-to-day management of the service to ensure a smooth running, high quality service. The employee will use the Encompass Computerised System and full training will be given.

• Audio Typing/ Transcription of letters following dictation of OAS clinics using the Encompass system.
• Provide a checking mechanism of all typed letters by clinicians following OAS clinics on the Encompass System.
• Registration and updating of all demographic details for all patients presenting at the Orthopaedic Assessment Service.
• Partial booking duties using the newly implemented Encompass System: dealing with patient enquiries, appointment bookings, waiting lists etc.
• Day to day Administrative Encompass checks.
• Provide Administrative Support to the OAS Admin Team Lead, OAS Service Manager & OAS Clinical Lead.
• Provide a high standard of clerical support to OAS clinical team members.
• Liaison with outside Agencies, GP practices and multidisciplinary staff within the Trust/Board, dealing with enquiries as appropriate.
• Input and retrieve appropriate information from a variety of computerised systems.
• Prioritise and maintain work schedule, adhering to timescales and deadlines at all times.
• Be able to work on own initiative.
• Provide assistance as required for other administration staff during periods of absence or excess workload.
• Telephone duties - dealing with departmental enquiries, which may include taking and passing on of clear and concise messages; and obtaining and passing on of information extracted from records/computer systems.
• Maintain computerised records.

Essential Criteria:

• 5 GCSE (Grade A - C) or equivalent, including Maths and English Language, PLUS 1 year clerical/secretarial experience in an office environment including the use of computers, data inputting, and word processing.

OR

• GCSE Maths and English Language (Grades A-C) and 2 years clerical/secretarial experience in an office environment including the use of computers, data inputting, and word processing.
• In addition to (a) or (b) applicants must possess 1 year's experience in the use of Microsoft Office Suite to include Excel and Word Processing

To be shortlisted for this role all applicants MUST meet the essential criteria. If you are interested please upload your CV to the link provided, and Christine Thompson will be in contact to confirm if you have been shortlisted.

Successful candidates may need to apply for an Access NI Certificate with Staffline regardless if you already have a valid certificate.