Maintenance Officer

Job Opportunity: Maintenance Officer 🌟

Location: Antrim Office
Start date: 11/11/2025

Hourly rate: £16.37

Weekly hours: 37

About the Role

We are currently recruiting a Maintenance Officer to join our Housing Services team. This is a key role ensuring repairs and maintenance to Housing Executive homes are delivered on time, to high-quality standards, and within budget. You will work closely with contractors, tenants, and internal teams, providing excellent customer service and technical support across a wide range of property-related issues.

If you have strong technical knowledge, great communication skills, and enjoy working in a fast-paced environment where no two days are the same, this could be the perfect role for you.

Key Responsibilities

As a Maintenance Officer, you will:

• Carry out inspections of domestic and commercial Housing Executive properties, including pre- and post-repair checks, change of tenancy inspections, and fire/flood damage assessments.

• Ensure works carried out by contractors meet required standards and authorise payments when complete.

• Raise and manage repair orders, including emergency works such as securing properties after PSNI forced entry.

• Work closely with contractors, Patch Managers, Lettings Managers, Customer Service Unit staff, and other technical specialists.

• Provide tenants with clear updates on repair progress and advise on maintenance responsibilities.

• Support planned maintenance schemes and minor adaptations for tenants' needs.

• Identify recoverable costs and assist with estate and public liability inspections.

• Maintain accurate electronic and written records in line with organisational requirements.

• Deputise for the Area Maintenance Manager when required.

What We're Looking For

Applicants must meet one of the following essential criteria:

Experience & Qualifications (Essential)

1. Option A:

   • Bachelor's Degree in Building Studies (or equivalent)

   • + 1 year's relevant experience in the design, improvement, or maintenance of domestic properties

OR

2. Option B:

   • BTEC Higher Diploma in Building Studies (Level 4 equivalent)

   • + 2 years' relevant experience

OR

3. Option C:

   • 4 years' relevant experience working on the design, improvement, or maintenance of domestic properties

Applicants must clearly detail dates, years, and examples of their relevant experience.

Additional Essential Criteria

• Valid driving licence or access to transport to fulfil job requirements.

• Strong communication skills.

• Ability to use technical knowledge in practical situations.

• Strong customer focus.

• Effective teamwork.

• Accurate and timely record-keeping skills.

Why Join Us?

• Make a meaningful impact in local communities

• Work in a supportive, professional environment

• Opportunity for career progression and ongoing training

• Contribute to improving homes and neighbourhoods

How to Apply

If you meet the essential criteria and are passionate about delivering excellent maintenance services, we would love to hear from you. PLease upload your CV to the link provided and Zuzana Dojcsarova will be in touch.