Service Technical Assistant

Servicing Technical Assistant

Belfast

Temporary up to 6 months

The Client: NI Water

The Role:

Working as part of the Developer Service which is responsible for liaising with private developers and household customers in relation to the provision of new water and wastewater services.

The post holder will perform administration and correspondence duties across Developer Services, you will ensure a customer centric ethos in processing records requests, mail, lodgements and assisting in the non-technical triage of applications and uploading and updating of data on OMIS Database.

Hours of work: Monday to Friday 37.5hrs per week

Requirements:

Essential Criteria

1. A minimum of fives GCSEs, including English Language and Mathematics, or equivalent
2. At least two years' relevant working experience in a similar role
3. Proficient in the use of MS Office applications including Word, Outlook, Excel and Access
4. Demonstrate experience of providing good customer service to clients

Desirable Criteria

1. Exceptional communication and interpersonal skills
2. Knowledge in the use of NIW's Geographical Information System (GIS) and Rapid Software (or equivalent systems)

In Return:

• Rates of pay £24,494 per annum
• Holiday entitlement

**Applicants must be authorised to work in the UK and Ireland. We are unable to sponsor or take over the sponsorship of an employment visa at this time.**

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