Caretaker Cleaner

Caretaker / Cleaner

Mon-Frid 8am-10am & 4pm-6pm (20hpw)

Please note this post is based in Broughshane & 20hpw

MAIN PURPOSE OF THE JOB

To ensure supervision of and access to the centre, responding to requests from the public, whilst ensuring a high standard of cleanliness and the good appearance of the building and its surrounding environment.

MAIN PURPOSE OF THE JOB

To ensure supervision of and access to the community centre, responding to requests from the public, whilst ensuring a high standard of cleanliness and the good appearance of the building and its surrounding environment.

Ensure the accurate and timely production of all necessary cash receipts, documentation, reports and official returns.

MAIN DUTIES AND RESPONSIBILITIES

1.1 Be the primary key holder for designated community centre as and when required. This will include ensuring that the premises are opened and secured in a timely manner.

1.2 Responsible for the security of the Centre, and to control access to all parts of the buildings and responding to all call-outs as & when required.

1.3 Be present on site and provide cover for bookings/activities in line with health and safety requirements.

1.4 Ensure that all areas of the Centre, including associated facilities, are kept in a secure clean and hygienic condition and complete weekly cleaning schedules including the removal of litter or graffiti from the outside of the building on a weekly basis.

1.5 Use all equipment and substances in a safe and proper manner according to instruction.

1.6 Respond to routine enquires by telephone or personal callers and liaise with facility user groups.

1.7 Liaise closely on a range of Health and Safety regulations with the various groups and organisations using the premises.

1.8 Set up and recover equipment and furniture as required for bookings and take all reasonable steps to ensure that equipment and furniture is properly cared for and the risk of damage or theft is minimised.

1.9 Report immediately all incidents or accidents occasioning loss or injury to any user of the premises via Accident Book.

1.10 Report repairs or defects on the premises. Use appropriate emergency contact procedures during or outside office hours.

1.11 Participate in all induction and mandatory training requested and provided.

1.12 Provide a high level of internal and external customer service to include dealing with customer queries and complaints and maintaining records of all queries and complaints.

1.13 Comply policies and procedures including those relating to Health, Safety and Well-being.

1.14 Maintain an annual up to date inventory of equipment and forward to the relevant line manager.

• Fulfil the legal Health and Safety duties placed on employees by:

• taking reasonable care of your own health & safety and that of others who may be affected by what you do or do not do;
• Co-operating with BDCA on Health & Safety matters;
• Ensuring that you use work items provided by BDCA correctly and in accordance with the training and instruction received, including personal protective equipment (PPE);
• Ensuring that you do not interfere with or misuse anything provided for health, safety, or welfare purposes.

ESSENTIAL CRITERIA

Applicants Must:

Have a minimum of 3 GCSEs to include English Language and Maths (grade C or above) or equivalent qualifications to demonstrate literacy and numeracy.

AND

Be able to demonstrate, by providing personal and specific examples, a minimum of six months' experience in the following key areas:

• The operation of facilities to include cleaning and security duties.
• Dealing with members of the public and queries.
• Experience of undertaking administrative duties within a customer focused environment.
• Full clean driving licence.

Alternatively, consideration may be given to candidates who do not possess the required GCSE qualifications but who can demonstrate, by providing personal and specific examples, a minimum of one years' experience in the following key areas:

• The operation of facilities to include cleaning and security duties.
• Dealing with members of the public and queries.
• Working knowledge of undertaking administrative duties within a customer focused environment.

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