Business Support Assistant

Our Client, A Large Public Sector Organisation based in Limavady require an Business Support Assistant to join their team.

Location : Limavady

Hours of work : 37 hours per week

Hourly Rate : 1-12 weeks £11.93, 13 weeks + £13.02

Main Purpose of Post:

• The post holder will carry out business support and administrative duties across the Leisure & Development Directorate, reporting to the Business Support Officer.
• The post holder will provide an efficient, professional and customer orientated service for visitors and staff to the Leisure & Development Directorate.
• The post holder may be asked to provide cover in any specific duty within the Directorate for any other member of the Business Support and Administration Team.
• Ensure that the department complies with all statutory and legislative requirements by adhering to these requirements and working in accordance with good governance and health and safety requirements.
• Ensure that all duties are carried out in a timely and effective manner and that confidentiality is maintained in all areas relating to the work of the Council.

Main Duties:

• Provide a comprehensive and confidential administrative service across the Leisure & Development Directorate to include compiling letters, mail-merge, memos. forms, reports, tenders, specifications, licences, flyers, charts or graphs as necessary.
• Act as first point o contact for incoming telephone, email and mail enquiries for the service area, manage through prompt and appropriate response, screening, prioritising and redirecting as required.
• In the absence of Business Support staff within other service areas take telephone calls and messages and redirect as required.
• Implement administrative processes and procedures with regards to projects and management information requirements.
• Maintain filing/records management in line with Council's Retention and Disposal Schedule. Ensure filing is carried out regularly.
• Maintain the highest standards of customer care across the Leisure & Development Directorate with potential and existing customers including receiving requests for service, enquiries and complaints. Process same and action or direct to appropriate supervisor/manager.
• Updating of ICT systems/databases
• Process purchase orders, code and prepare invoices for payment; checking costings against tenders and quotations; check calculations.

Full Job Description available on request.

Essential Criteria :

• Five GCSE's (Grade A-C) or equivalent including English Language and a numerical subject.
• Be able to demonstrate by providing personal and specific examples, two years' experience in a busy multidisciplinary office environment.
• Competent use in word processing
• Competent in the use of Microsoft Office packages in particular, Word, Excel, Outlook, Publisher and PowerPoint.

If you are interested and meet all the Essential Criteria please apply via the link or contact Tracey Bell directly on 02825642699.