Band 3 Pensions Administrator

The post primarily involves the administration of the HSC Pensions Scheme and the facilitation of queries from scheme members and pensioners.

Administer the HSC Pension Service Scheme on behalf of scheme members, pensioners and deferred members in accordance with scheme legislation and within the timescales set in service delivery agreement.

• Calculate all benefit payments due to Scheme members or their dependants
• Check all system calculations ensuring accuracy in accordance with scheme regulations, HMRC regulations and Government Actuary's tabled factors.
• Ensure correct data is extracted for payment purposes.
• Plan and process payroll runs within service delivery timetables.
• Process all pre-retirement awards, estimates and advise letters.

Deal appropriately with complex or sensitive information.

• Pursue recovery of overpayments

Deal with routine and complex queries from Scheme members, pensioners. Maintain a comprehensive knowledge and understanding of HSC Pension Scheme regulation. Maintain a comprehensive knowledge of potential HMRC pension related tax charges

Ensure all cheques are receipted and recorded promptly.

Calculation and collection of superannuation contributions arrears.

Assist with the collection of all necessary workflow information for input to Service Delivery Reports as and when required.

Planning and organising own workload to meet service delivery targets and deadlines.

Create, maintain and enhance effective working relationships within and across teams.

Take responsibility for own performance by contributing to the assessment of own development needs and develop self to improve job performance and quality of work and fulfil future potential.

Participate in KSF Reviews and the BSO's Staff Development and Performance Review Scheme. Participate where necessary in job rotation arrangements/movement within the HSC Pension Service with staff/posts of the same grade, as required.

Comply with all BSO policies and procedures.

Carry out all other duties as may from time to time be delegated to the post holder appropriate to the grade.

Requirements for applicants

• All applicants must have one year's experience working with Microsoft Office or similar
• Five GCSE's (including GCSE English Language and GCSE Maths (Grades A* - C) OR equivalent qualification to demonstrate literacy and numeracy OR Higher Qualification

Successful applicants:

• may be required to attend for a Health Assessment
• working week - 37.5 hours