Band 3 Admin Officer

Staffline has been appointed as HSCNI's number 1 recruitment provider for Admin and Clerical roles throughout the province.

Band 3 Higher Clerical Officer required on a temporary basis based in Antrim.

Role: Band 3 Higher Clerical Officer

Rate of Pay: £11.67ph

Location: Antrim

Hours: 37.5 hours per week

Duration: Temporary ongoing

Main duties/Responsibilities:

• Act as receptionist for the department.
• Making appointments and controlling the appointment system
• To undertake NIPACS safety list as directed on a daily/weekly basis.
• To check on a daily basis that radiology recommendations are acted upon by the referrer.
• Acting as a main link for enquiries from within and outside the department.
• Dealing with patient related enquiries ensuring preservation of patient's confidentiality at all times.
• Dealing with complaints from patients and other departments
• Participating in the induction and training of staff within the section and monitoring their progress / development in liaison with the Team Leader.
• Helping to maintain a high standard of confidentiality of information in line with current legislation
• Be familiar with the rules and regulation applicable to the department.
• Treating each patient / staff member as an individual in terms of courtesy, confidentiality, kindness and sympathy.
• Participate in projects for the development of the Service as directed by senior officers
• To work within the rules and regulation applicable to the department
• To follow all Trust policies and protocols
• To adhere to IR(ME)R 2000 within the department
• Any other duties and responsibilities appropriate to the grade as directed by senior officers
• To be willing to work extended days, evenings, weekends and Bank Holidays

Essential Criteria:

• 5 GCSE's (Grade A-C) to include Maths and English PLUS 1 years clerical / admin experience

OR

• GCSE Maths and English (Grade A-C) PLUS 2 years clerical / admin experience

To be shortlisted for this role all applicants MUST meet the essential criteria. If you are interested please upload your CV to the link provided, and Christine Thompson will be in contact to confirm if you have been shortlisted.

Successful candidates may need to apply for an Access NI Certificate with Staffline regardless if you already have a valid certificate.