Admin and Outreach Officer

Admin and Outreach Officer

The post holder will be focused on ensuring efficient and effective communication for the recruitment, development and deployment of an active and representative cohort of STEM Ambassadors, with positive impacts on young people, schools/colleges, community groups, volunteers and employers.

The role will be based in Armagh and they will work closely with the STEM Ambassadors Project Manager and the Tours and Outreach Officer.

Key duties:

1. Act as the first point of contact for STEM Ambassador enquiries and communication. Responding to questions and requests for information in a professional manner using a variety of communication methods.
2. Manage work-flow by ensuring deadlines are met and work is completed accurately under direction from the STEM Ambassadors Project Manager.
3. Organise, input and manage data using complex in-house software systems (full training will be given).
4. Ensure records are updated and accurate and KPI's are kept updated.
5. Generate memos, newsletters, emails, reports, and charts as required.
6. Manage social media platforms such as Facebook, X and LinkedIn.
7. Work with STEM Ambassadors Project Manager to ensure effective day to day operation of the NI STEM Ambassadors Hub.
8. Engage in learning and development activities appropriate to the skills and competences required to fulfil the position.
9. Undertake any other tasks as reasonably required.

4. ELIGIBILITY CRITERIA

Applicants must have, by the closing date for applications:

• 2 A-levels or equivalent
• 1 year's experience in an administration environment to include:
• Ability to work independently.
• Good Time Management.
• Effective report writing.
• Using a variety of communication methods such as newsletters, memos and social media.
• Ability to manage multiple priorities.
• Hold a full current driving licence (valid in the UK) and have access to a car at the closing date or have *access to a form of transport which will permit the applicant to carry out the duties of the post in full.

Desirable Criteria

1. Demonstrate experience in project work administration including taking direction and working to complete solutions.
2. Experience in the use of Microsoft Office (or similar) packages to include Word, Excel, Outlook and PowerPoint.
3. Experience of working with schools, voluntary groups, employers or similar.